Job Description
Why Singer?
Singer Equipment Company is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.
We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!
At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.
Why You'll Love Working Here:
• Make a Difference: Work with enthusiasm and integrity while ensuring communication, coordination and collaboration.
• Collaborative Spirit: Be part of a supportive and dynamic team environment.
• Growth Opportunities: Develop your skills and advance your career in a dynamic industry.
• Competitive Compensation & Benefits: Enjoy a rewarding package that reflects your contributions.
The Assistant Night Warehouse Manager supports the Night Warehouse Manager in the execution of all night shift warehouse operations within a fast-paced unionized distribution environment, with primary focus on outbound order selection and delivery fulfillment activities. This position assists in ensuring customer orders are picked accurately, staged properly, and completed on schedule to support daily truck routing and delivery requirements.
Working as part of the night shift leadership team, the Assistant Night Warehouse Manager provides frontline operational leadership, employee support, and executional oversight throughout the shift while partnering closely with the Night Warehouse Manager and Night Warehouse Administrative Assistant.
This role helps drive safety, productivity, accountability, operational consistency, and continuous improvement among union warehouse associates and serves as acting shift leadership when designated by the Night Warehouse Manager.
ESSENTIAL FUNCTIONS
Outbound Picking & Warehouse Operations
• Support the Night Shift Manager in overseeing all night shift outbound picking operations to ensure customer orders are completed accurately, efficiently, and on time.
• Ensure all routed deliveries are fully picked, staged, verified, and prepared for outbound loading operations.
• Monitor workflow and labor allocation to support productivity, service levels, and operational priorities.
• Coordinate with Routing, Transportation, Shipping, Inventory Control, and Warehouse leadership teams to ensure operational alignment.
• Ensure priority orders, late additions, will-call requests, and operational changes are communicated and executed appropriately.
• Monitor warehouse flow and operational bottlenecks and implement corrective actions as needed.
• Ensure warehouse procedures and operational standards are consistently followed.
• Support inventory movement, replenishment, and warehouse organization activities as operational needs require.
Leadership & Shift Management
• Support the Night Shift Manager in maintaining leadership presence and operational oversight during night shift operations.
• Provide day-to-day leadership, coaching, and operational support to union warehouse associates while assisting the Night Shift Manager with employee accountability and performance management activities.
• Maintain active floor presence and operational oversight throughout the shift while supporting priorities established by the Night Shift Manager.
• Assist with shift startup meetings, operational updates, employee communications, and performance discussions.
• Monitor employee productivity, attendance, work quality, and adherence to operational standards.
• Support the Night Shift Manager with staffing, onboarding, employee development, and training activities.
• Assist with operational planning and labor management initiatives.
Labor Management & Union Environment
• Operate effectively within a unionized work environment while adhering to collective bargaining agreements, established work rules, and company policies.
• Maintain professional working relationships with union representatives and warehouse employees.
• Hold employees accountable to work rules, attendance expectations, productivity standards, operational procedures, safety requirements, and workplace conduct expectations.
• Assist the Night Shift Manager with coaching, performance counseling, documentation, and corrective action processes in coordination with Human Resources and warehouse leadership.
• Participate in grievance investigations, fact-finding meetings, and labor discussions as required.
• Promote employee engagement, teamwork, accountability, and operational ownership.
Safety, Compliance & Housekeeping
• Maintain compliance with OSHA regulations, company safety policies, and warehouse operating procedures.
• Promote and reinforce safe work practices throughout the warehouse.
• Conduct safety observations and ensure unsafe conditions are corrected promptly.
• Investigate accidents, incidents, product damage, and near misses and implement corrective actions as needed.
• Ensure powered industrial equipment inspections are completed and documented.
• Maintain warehouse cleanliness, organization, and housekeeping standards throughout all operational areas.
• Oversee execution of warehouse cleaning schedules and housekeeping expectations.
• Ensure aisles, pick locations, docks, staging areas, battery charging stations, and common work areas remain clean, organized, and operationally efficient.
Technology & Systems Utilization
• Ensure effective utilization of warehouse management systems (WMS), RF scanners, labor management systems, handheld devices, and operational reporting tools.
• Monitor technology utilization and compliance rates across warehouse teams.
• Ensure inventory transactions, picks, replenishments, and operational system activities are completed accurately.
• Utilize warehouse reporting and operational data to monitor productivity and identify performance improvement opportunities.
• Coordinate with IT and warehouse leadership regarding operational system issues and technology improvements.
Performance Management & Continuous Improvement
• Monitor and manage outbound productivity and operational performance metrics.
• Drive accountability for order accuracy, productivity, operational consistency, and service performance.
• Identify opportunities to improve warehouse flow, slotting efficiency, labor utilization, and picking productivity.
• Lead root cause analysis and corrective action initiatives for operational issues and service failures.
• Support continuous improvement initiatives focused on safety, productivity, quality, and operational efficiency.
• Support the Night Shift Manager and warehouse leadership team with operational planning and process improvement initiatives.
MINIMUM QUALIFICATIONS
• Associate or bachelor’s degree in Supply Chain, Logistics, Operations, or related field preferred.
• Minimum 5 years of warehouse or distribution leadership experience.
• High school diploma or equivalent required.
• Experience managing or leading warehouse operations within a unionized environment strongly preferred.
• Strong knowledge of outbound order fulfillment, warehouse operations, inventory movement, and distribution processes.
• Working knowledge of powered industrial equipment including forklifts, reach trucks, pallet jacks, order pickers, and related warehouse equipment.
• Experience providing leadership and direction to frontline warehouse employees within a distribution environment. Previous supervisory or assistant management experience preferred.
• Experience using warehouse management systems (WMS), RF scanners, labor management systems, and Microsoft Office applications.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong understanding of warehouse safety standards and OSHA requirements.
Physical Requirements & Work Environment
• Ability to work in warehouse, dock, and distribution environments.
• Ability to stand and walk for extended periods.
• Ability to occasionally lift up to 50 pounds.
• Ability to work around powered industrial equipment and warehouse traffic.
• Ability to work overnight and flexible hours based on operational needs.
• Exposure to varying warehouse temperatures, noise levels, and operational environments.
Key Performance Indicators (KPIs)
• Pick Rate / Lines Picked Per Hour
• Order Accuracy Percentage
• Pick Accuracy Percentage
• Route Completion Readiness
• On-Time Order Completion Percentage
• Technology Utilization and Compliance Rates
• Labor Productivity Metrics
• Overtime Management
• Inventory Accuracy Percentage
• Replenishment Completion Timeliness
• Product Damage Metrics
• OSHA and Safety Performance Metrics
• Housekeeping and Cleanliness Audit Scores
• Employee Attendance and Retention
• Workflow Completion Timeliness
• Union Work Rule Compliance
• Operational Procedure Compliance
• Warehouse Organization Standards
• Employee Accountability Metrics
Candidates are encouraged to apply even if they do not meet all listed requirements. We recognize that skills and potential can take many forms, and we value diverse experiences that may not align perfectly with traditional qualifications.
Are you ready to take your career to the next level? Apply today and let's cook up some success!
Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
