Job Description

About us

Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.

What's the job

Responsible to assist the Night manager in co-ordinating and overseeing all hotel operations in the absence of the General Manager or designate during nights. The principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 10:30pm – 7:00am.

What we need from you

• Look smart – wear your uniform with pride

• Great communication skills between colleagues and with our guests

• Confident in Problem handling

• Proficient in the use of Microsoft Office and Opera

• Problem solving, training and organisational skills

• Driver’s licence holder; RSA and First Aid & CPR certified

• Minimum 3 years’ leadership experience in either Front Office or Food & Beverage preferably within a hotel/hospitality environment. Experience within both would be an advantage

• Qualifications in Hotel Management and/or in Business Administration related field preferred

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.