Job Description

At M&S Food, our in-store experience plays a big part in how customers see our value, quality and relevance. As Assistant Marketing Manager – Store Operations, you’ll help deliver clear, engaging and accurate in-store communications across regular trading, events, store-specific activity and Food Transformation plans. Working closely with stores, agencies and supplier partners, you’ll support the delivery of POS and customer experiences that land right first time and make it easier for colleagues to bring plans to life. We’re looking for someone organised, creative and collaborative, with a good understanding of food retail, store operations and agency/supplier management.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you’ll do

Your key accountabilities will include:

• Support the delivery of in-store POS and communications across regular trading, event creative and store-specific activity.
• Work with stores, Retail, Marketing and supplier partners to make sure plans are accurate, clear and delivered right first time.
• Manage changing priorities with pace and agility, keeping activity moving and supporting clear communication to stores.
• Bring creative direction and a continuous improvement attitude to help improve processes and the customer experience.
• Support budget awareness, renewals and project activity that enhances the in-store experience throughout the year.

Who you are

Your skills and experience will include:

• Positive, personable and enthusiastic, with a real drive to improve things for customers and store colleagues.
• Experience working in food retail or with busy store teams, with a practical understanding of how activity lands in store.
• Comfortable working with agencies, print suppliers and cross-functional teams, building strong “one team” relationships.
• Able to balance short-term trading needs with wider transformation plans, solving problems in a practical and organised way.
• Confident influencing different partners, handling detail and staying calm when plans change quickly.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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