High-quality fresh chocolate - that's what he Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.
Our Corporate Functions business unit encompasses a wide range of activities. Alongside our Finance and IT Services, Global Marketing and Sales Management as well as Human Resources are also located here. Fresh ideas are developed here every day, and together we turn them into success stories. Personal responsibility and networked work are particularly important to us. Want to be part of it too? Come and join us.
Laderach N. America is seeking an experienced Marketing Assistant Manager who will assist in the marketing support for Laderach stores and Ecom across North America (US and Canada). This role reports to the Head of Marketing, North America. This is a full-time, Hybrid (4 days in office) role based in Laderach North America’s office in Dallas, Texas. The ideal candidate would have proven experience in retail marketing with a focus on luxury.
GENERAL DUTIES
• Administrative tasks as needed to support product launches and new store openings as they are planned, implemented, and analyzed.
• Collaboration: Work closely with Visual Merchandizing, Product Management, Regional Managers and store operations teams to ensure actionable insights from sales data and market performance to inform decisions on pricing, packaging, and product prioritization.
• Branding: Take ownership in brand standards and ensuring consistent messaging across all shopping center websites.
• Performance Metrics: Monitor and analyze the performance of marketing initiatives and adjust strategies as needed.
• Visual Merchandising: Assist with the creation, local production, and distribution of collateral to improve online and in-store experience.
• Training: Collaborate with Regional Managers and store teams to ensure they have the story telling of seasonal campaigns and limited releases to support sales.
• Market Analysis: Conduct market research to stay updated on trends and competitor activities.
• In-Store Assets: Assist with the local production and distribution of in-store signage to support stores and e-commerce.
• Social Media Community Engagement: Monitor and respond to customer engagement across Laderach North America social media channels including Instagram and Facebook. Provide insights into common customer questions, requests, or concerns and collaborate with the marketing team to create customer engagement strategies.
• New Store Openings: Support the marketing and public relations of new store openings, as needed.
• Strong organizational skills are a plus.
DESIRED SKILLS
• Able to demonstrate strong analytical and problem-solving skills
• Thrives in a deadline driven and fast-paced environment
• Must have proven time management skills and able to quickly adapt to changes
• Must be able to work autonomously, prioritize responsibilities with the appropriate level of urgency, listen to issues intently, and use this information to solve problems, anticipate hurdles and make correct decisions based on various situations
• Impeccable written and verbal skills
• Quality-minded with keen attention to detail
• Must possess a strong work ethic and exemplify the Laderach Company Values
DESIRED QUALIFICATIONS
• Bachelor’s degree in business, marketing, or communications (highly preferred)
• 2 - 4 years of experience in retail marketing, ideally in luxury or fine food (preferred)
• Able to maintain the highest level of service and create solutions that drive business results
• Experience with presentation/design software such as PowerPoint, Excel, and Adobe Design Suite
• Strong communication skills
• Must be willing to work in a start-up like environment, physically involved and hands-on
• Must be able to maintain a calm demeanor and manage issues professionally, even under tight deadlines
• Must be able to travel for role related projects and events (15% travel)
What we offer you:
Own it. Grow it. Make it fresh.
Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager linkedin.com/in/jennifer-kassaras-b52b2144 will be happy to answer your questions. You can also visit our career site: My Job Search
We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.

Läderach is a Swiss chocolate factory that is internationally renowned for its high-quality fresh chocolate. In addition to the famous FrischSchoggi, its product range includes fine pralines and truffles, Italian tartufi and a host of other creations. Over the past 60 years, Läderach has repeatedly introduced impressive new chocolate ideas and revolutionized the market with innovations, such as the production of thin-walled hollow truffle shells. Its other innovations included the open sale of FrischSchoggi in its branded chocolateries, along with the innovative development of Mini Mousse. What’s more, it also introduced vegan chocolate. Elias Läderach confirmed his groundbreaking role at the World Chocolate Masters in 2018, when he showcased the company's exceptional chocolate expertise with his impressive victory.
The family company was founded in Ennenda (Canton Glarus) in 1962. It has been run by brothers Johannes, Elias and David Läderach, the third generation of the Läderach family, since 2021. Läderach is one of the leading names in the Swiss chocolate industry and still has its production facilities exclusively in Glarus. The rapidly expanding group now employs over 2,500 people from more than 80 countries and operates over 250 chocolateries across the world – including in Paris, New York and Shanghai.
Läderach is one of the few chocolate producers to oversee the entire process from the cocoa bean to sales in its own chocolateries – from bean to bar – and to produce its own fresh couvertures. It ensures the highest quality with premium raw materials and selected ingredients, a generous portion of passion and professional artisanal skills. Läderach prioritizes sustainability and social responsibility with the utmost importance. The company sources regional Swiss raw materials wherever possible and pays its cocoa farmers well above the market price.
laderach.com