At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Managers are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are an experienced Shift Leader who has demonstrated that you are ready to take the next step in your career, you would be a great Tropical Smoothie Café Manager.
ESSENTIAL FUNCTIONS
- Interacts with crew members, customers, and vendors using “Tropitude” (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere).
- Delivers “Unparalleled Hospitality” to each customer that visits our café.
- Knowledgeable and proficient in each position within the café.
- Successfully completed the café Basics, Certified Trainer and Crew Leader Training Programs.
- Recruits, interviews, hires and trains new Crew Members to ensure the café is staffed at the appropriate level.
- Manages and delegates daily functions of the café, including prepping product, making food and smoothies, serving customers and completing daily and weekly cleaning duties.
- Manages the ordering, inventory and reconciling invoices for all products.
- Hits sales goals, manages labor and controls inventory using the Micros MyInventory program.
- Ensures sanitation practices are being used in handling and preparing food in the kitchen.
- Ensures all safety and security policies are being followed as set by the brand.
- Trains and coaches Crew Members/Shift Leaders during each shift to ensure brand standards are upheld.
- Performs any additional tasks necessary to run the café.
REQUIRED EXPERIENCE
- Two or more years of restaurant experience, including progressive supervisory experience.
- Legally able to work within the State and Federal guidelines.
- Valid driver's license.
- Serv Safe Certified preferred.
PHYSICAL REQUIREMENTS
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced café environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
- Most shifts are ten hours, but this may vary.
- Café Managers can expect to have some early mornings, late evenings, weekend and/or holiday hours and will have additional opening/closing responsibilities.
- Lead Crew Members and Leaders by demonstrating Tropical Smoothie Cafes core values in all interactions.
- Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
- Fun, fast-paced, upbeat environment with no fryers!'
About Tropical Smoothie Cafe®
Tropical Smoothie Cafe is a national fast-casual restaurant brand built on a mission to Inspire Better®, a commitment that starts with our better-for-you food and smoothies and extends to inspiring better in the communities we serve. Born on a beach in 1997, today Tropical Smoothie Cafe has more than 1,350 locations in 44 states. For the fourth year in a row, the brand was ranked #1 in the Smoothie/Juice Category by Entrepreneur Franchisee 500. For 11 consecutive years the brand has received the Franchise Times Fast and Serious award, and for 2023 the brand received the TopScore FUND Award with a score of 920, the highest in the QSR segment by FRANdata, for the third consecutive year.
In 1997, we opened our first franchise in Tallahassee, Florida to give our customers a place to sit and relax while enjoying our fruit smoothies. By 1999, we added a wide range of wholesome food options to our menu that perfectly complemented our smoothies. One year later, we officially established the Tropical Smoothie Cafe name.
In 2007, we celebrated our 10-year anniversary and started our own holiday, National Flip Flop Day. On National Flip Flop Day, we raise funds to benefit Share Our Strength's No Kid Hungry Campaign and customers who visit our Cafes wearing flip flops between 2pm - 7pm receive a FREE smoothie. It's a great day to bring on the sunshine in the lives of children who are facing childhood hunger.
Today, we have over 1,350 franchise locations in more than 44 states and customers continue to fall in love with Tropical Smoothie Cafe as a destination for flavor. We’ve always been guided by this one simple belief: when you eat better, you feel better and when you feel better - all is better. It's why our mission is to inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun.
Interested in owning your own Tropical Smoothie Cafe? Visit http://tropicalsmoothiefranchise.com/ for more information.
