Job Description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a risk and compliance professional to deliver high‑quality second line assurance over critical Vodafone policies by testing, reviewing and evaluating the design and effectiveness of controls across global markets, while building strong relationships with senior stakeholders to strengthen the overall control environment.
What you will do
Perform end‑to‑end testing and quality reviews of controls covering high‑risk policies and processes in line with agreed assurance frameworks.Evaluate the existence, accuracy and operating effectiveness of controls using evidence reviews and process understanding.Act as a key point of contact for Policy Champions and Compliance Officers, providing clear, regular and constructive feedback on control quality.Identify control gaps, best practices and improvement opportunities, and track mitigation actions through to timely closure.Contribute to management reporting and compliance board updates through clear, concise and insight‑driven assurance outputs.
Who you are
An experienced assurance or compliance professional with strong hands‑on exposure to controls testing and quality reviews.Knowledgeable in compliance policies, procedures and control frameworks, with the ability to apply sound judgement in complex situations.Confident in engaging senior stakeholders across geographies with clarity, influence and professionalism.Organised and delivery‑focused, able to manage multiple priorities while maintaining high quality standards.Curious, improvement‑oriented and collaborative, with a strong eye for detail and a control‑focused mindset.
What’s in it for you
Exposure to global assurance activities within Vodafone’s second line of defence.Opportunities to work closely with senior risk, compliance and policy leaders across multiple markets.A role where your insights directly contribute to strengthening Vodafone’s control environment and compliance outcomes.An inclusive, collaborative culture that values applied thinking, innovation and continuous improvement.
What skills you will learn
Advanced control testing and assurance techniques across complex, multi‑market environments.Stakeholder influencing and communication at senior leadership level.Risk assessment and judgement in high‑impact compliance areas.Structured reporting for governance forums and compliance boards.
Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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