Landmark Group

Assistant Manager_Quality

Landmark Group  •  United Arab Emirates (Onsite)  •  15 hours ago
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Job Description

  • Work closely with Technical designer for fabric swatch approvals / product construction approvals / line drawing approvals
  • Product sample - conduct sample inspection for the new product and submit inspection report to the respective category buyer
  • Ensure SASO (SABER) Registration & certification of all furniture products as per KSA requirement. Coordinate with Supplier for timely SASO inspection completion
  • Product packaging, assembly manual, SASO & composition labels approval
  • Product lab testing - Liaison with supplier and testing labs (Intertek, SGS, BV) for all furniture products testing Ensure that inhouse inspection is done for New product and report is shared with the Category Buyer
  • Third party inspection/Smart fortune/Ascent furniture - To provide approval to inspection report for sample inspection, pre-production sample, mass production and inspection certificate
  • Work closely with warehouse team to resolve customer complaint related to technical issues
  • Work closely with finance team to validate monthly claims summary and loose component for all location
  • Store visit to monitor and get store feedback on product quality, assembly issue and packing issue
  • Debugging and supporting Corporate supply chain team for any furniture issue raised in weekly SOH
  • Ensure QMS claims, Supplier claims, PQR (Product quality report), shipment claim, SED (Short/Excess/Damage) and WMS trouble coded damage for all the locations are done within the TAT in coordination with the Buyers
  • Coordinate with the Imports team during payment for any inspection failure or claims
  • Weekly meeting with all category buyers to follow up on the product quality issue
  • Work closely with Technical designer for fabric swatch approvals / product construction approvals / line drawing approvals
  • Product sample - conduct sample inspection for the new product and submit inspection report to the respective category buyer
  • Ensure SASO (SABER) Registration & certification of all furniture products as per KSA requirement. Coordinate with Supplier for timely SASO inspection completion
  • Product packaging, assembly manual, SASO & composition labels approval
  • Product lab testing - Liaison with supplier and testing labs (Intertek, SGS, BV) for all furniture products testing Ensure that inhouse inspection is done for New product and report is shared with the Category Buyer
  • Third party inspection/Smart fortune/Ascent furniture - To provide approval to inspection report for sample inspection, pre-production sample, mass production and inspection certificate
  • Work closely with warehouse team to resolve customer complaint related to technical issues
  • Work closely with finance team to validate monthly claims summary and loose component for all location
  • Store visit to monitor and get store feedback on product quality, assembly issue and packing issue
  • Debugging and supporting Corporate supply chain team for any furniture issue raised in weekly SOH
  • Ensure QMS claims, Supplier claims, PQR (Product quality report), shipment claim, SED (Short/Excess/Damage) and WMS trouble coded damage for all the locations are done within the TAT in coordination with the Buyers
  • Coordinate with the Imports team during payment for any inspection failure or claims
  • Weekly meeting with all category buyers to follow up on the product quality issue
  • Post-Graduate with technical degree in handloom / textile / wood science technology
  • Preferred Certification in Quality Management System: ISO 9001, ISO 14001
  • 6-7 years of experience from Home & Furniture Retail (Preferably from Upholstery category)
  • Knowledge of Excel, Word, Outlook, PPT
  • Technical understanding and knowledge on QC / QA of Upholstery products
  • Strong verbal and written communication skills
  • Ability to work in fast paced environment with attention to detail

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Landmark Group

About Landmark Group

Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet.

Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy.

Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services.

Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users.

The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
Unknown
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