Job Description

We are seeking a dynamic and organized Assistant Manager to join our team at our location in Salem, United States. As an Assistant Manager, you will play a crucial role in supporting the store manager in daily operations, team leadership, and ensuring exceptional customer service.

• Assist the store manager in overseeing daily operations and maintaining store standards
• Lead, motivate, and train team members to deliver outstanding customer service
• Manage staff scheduling and ensure appropriate coverage during all shifts
• Handle cash transactions, deposits, and financial reporting accurately
• Oversee inventory management, including receiving, stocking, and conducting regular counts
• Resolve customer complaints and address concerns promptly and professionally
• Implement and maintain visual merchandising standards
• Ensure compliance with company policies, procedures, and safety regulations
• Assist in meeting sales goals and implementing promotional activities
• Step in for the store manager in their absence, making key decisions as needed

Qualifications

• Proven experience in retail or service industry, with at least 2 years in a supervisory role
• Strong leadership skills with the ability to motivate and develop team members
• Excellent customer service skills and a passion for creating positive customer experiences
• Proficiency in cash handling, financial management, and inventory control
• Demonstrated ability to multitask, prioritize, and make decisions in a fast-paced environment
• Strong problem-solving skills and ability to think on your feet
• Proficient in using POS systems and Microsoft Office suite
• Excellent communication and interpersonal skills
• Flexibility to work various shifts, including evenings, weekends, and holidays
• High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
• Knowledge of retail operations, customer service best practices, and sales techniques

Additional Information

All your information will be kept confidential according to EEO guidelines.