Job Description

We’re now looking for a dynamic Assistant Manager to join Pici YOHO Mall, the flagship retail, dining and entertainment hub in Yuen Long.
我們現在正在尋找一位充滿活力的助理經理加入元朗旗艦零售、餐飲和娛樂中心 Pici YOHO 購物中心。

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.
作為助理經理，您將協助餐廳經理經營一家高品質、高客流量的餐廳。您將確保團隊訓練有素、積極向上，並始終如一地為顧客提供友好、親切、貼心且專業的服務體驗。當您在餐廳巡視時，將以經理的身份迎接顧客，並處理可能出現的任何問題。

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.
理想的候選人應熱愛餐飲服務業，至少有一年在知名餐廳擔任助理經理的經驗，並且是一位親力親為、以現場管理為主的經理，喜歡與顧客直接接觸。

Duties & Responsibilities 職責

• Ensure smooth implementation and execution of the restaurant operations
  確保餐廳營運的順利實施和執行
• Control stocks for daily use in the restaurant to ensure service requirements are met
  控制餐廳日常庫存，確保滿足服務需求
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
  監督並協調餐廳內食品和飲料的及時、高標準、高效和禮貌的服務
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
  協助餐廳經理協調各項活動，例如招募和培訓、安排排班以及滿足顧客需求
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
  安排新進員工的入職事宜（安排訓練和訂購制服）
• Monitor compliance with safety and hygiene regulations
  監督安全和衛生法規的遵守情況
• Gather guests’ feedback, respond accordingly, and resolve guest complaints
  收集客人回饋，做出相應回應，並解決客人投訴

Requirements 要求

• 3+ years experience in hospitality industry
  擁有3年以上飯店業經驗
• Strong management skill with a positive mindset and friendly image
  具備較強的管理能力、積極的心態和友善的形象。
• Understanding in MS Office
  了解 MS Office
• A team player who is reliable and dependable
  一位可靠且值得信賴的團隊成員
• Excellent communication, interpersonal and leadership skills
  優秀的溝通、人際溝通和領導能力
• Self-organised and details-oriented with a strong sense of responsibility
  自我管理能力強，注重細節，責任感強。
• Fluency in English is a must. Proficiency in other languages is an advantage, with Cantonese-speaking candidates given preference.
  英語流利是必備條件。精通其他語言者優先考慮，會說粵語者較佳
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
  體現了我們的行為價值觀—團隊合作、友善待人、盡職盡責和積極向上

Benefits 員工福利

• 50% discount at all our restaurants
  所有餐廳均享五折優惠
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
  每月保證獎金－團隊為場館的成功做出貢獻，並根據其業績獲得相應的獎勵
• Cash and credit card tips
  現金和信用卡小費
• Medical insurance
  醫療保險
• Birthday gift certificate
  生日禮券
• Referral bonus
  推薦獎金

Discover more about your next adventure: https://pici.hk/our-philosophy/
探索更多關於你下一次冒險的信息: https://pici.hk/our-philosophy/