Job Description

As a Product & Sales Trainer in the Distribution Talent Centre, you will build and strengthen rapport with stakeholders (e.g., Channel Heads, Sales Managers, and Advisers) to understand training needs, communicate training standards and expectations, and facilitate the transfer of classroom learning to the workplace.

Responsibilities:

• Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training, which includes new hire induction, sales/soft skills, product and sales advisory process training
• Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
• Collaborate with colleagues from other departments to achieve business objectives
• Monitor and measure training KPI (Key Performance Indicators)
• Maintain professional and technical knowledge by attending professional development workshops, reviewing training-related publications, establishing networks, benchmarking best practices and participating in professional societies
• Any other projects or tasks as assigned

Requirements:

• Degree in any discipline
• CMFAS M5,M9,M9A, Certificate in Health Insurance is a must
• Advanced Certificate in Training & Assessment preferred
• Minimum 5 years of sales experience and/or 3 years of sales training experience in the financial services industry
• Experience in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous