Job Description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/

As the Assistant Manager / Senior Officer of Operation Risk (Transaction Review), you will support the execution of retrospective reviews and data-driven investigations to identify historical suspicious transactions and control gaps from AML perspective.

The Job

1. Transaction Review Execution

• Conduct transaction review exercises on historical transactions, including but not limited to payment transactions and after sales transactions
• Validate system entries against image records and perform data cleansing as needed
• Support first-level review of name screening alerts and transaction monitoring alerts
• Assist in documenting workflows and procedures to reflect transaction review protocols.

2. Reporting

• Prepare summary reports of findings, including but not limited to volumes and assessment result
• Maintain documentation and audit trails for all reviewed cases and actions taken

3. Support ad-hoc tasks and projects as assigned

The Person

• Degree holder in Business, Data Analytics, Finance, Information Systems, Insurance, Operations, Risk Management, or related disciplines
• Detail-oriented with the ability to follow structured processes and apply logic to identify anomalies and risks
• Minimum 3 - 5 years of experience in life insurance/FI operations or relevant investigation experience
• Able to present findings clearly and escalate issues appropriately
• Proactive and dependable, with a strong sense of ownership and accountability
• Resilient under pressure, able to meet deadlines in a fast-paced environment
• A committed team player who works well with others and contributes to shared goals
• Good communication skills in both written and spoken Chinese, and written English

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.