Job Description

Company Description

Gründe für Accor zu arbeiten?

Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen.

Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.

Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.

Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS

Job Description

🌟 THE MISSION

You’re one of the people who makes sure Mama feels safe, secure and free to be herself 🛡️✨

As our Assistant Manager Security, you’ll help lead the security operation across the hotel, protecting our guests, team members, property and Mama’s unique atmosphere. You’ll be visible, calm and confident — keeping standards high without ever losing the warm, welcoming spirit of the brand.

You don’t just manage security — you create peace of mind.

HERE’S WHAT YOU’LL BE RESPONSIBLE FOR

🛡️ Safety & Security Guardian

• Support the Security Manager in overseeing the day-to-day security operation across the hotel
• Ensure the safety and security of guests, team members, visitors and hotel assets
• Maintain a visible and reassuring security presence throughout the property
• Monitor security risks and take proactive action to prevent incidents

🚨 Incident Response Expert

• Respond quickly and professionally to security incidents, emergencies and guest concerns
• Lead or support emergency response procedures when required
• Investigate incidents and prepare accurate reports and follow-up actions
• Liaise with local authorities and emergency services when necessary

👥 Team Leader & Coach

• Support, guide and motivate the Security team
• Allocate duties, monitor performance and ensure appropriate coverage across shifts
• Coach team members on security procedures, guest interaction and emergency response
• Help build a professional, alert and service-minded security culture

📹 Security Systems & Surveillance Pro

• Monitor CCTV, access control, alarms and other security systems
• Ensure security equipment is operational and issues are escalated promptly
• Monitor access to restricted areas and ensure appropriate controls are maintained
• Review security logs and reports to identify potential risks or recurring issues

🔍 Risk & Prevention Champion

• Conduct regular security inspections and risk assessments
• Identify vulnerabilities and recommend practical improvements
• Support the implementation and review of hotel security procedures and SOPs
• Ensure key control, lost & found, access management and incident reporting procedures are followed

🤝 Collaboration Champion

• Work closely with Front Office, Housekeeping, Engineering, F&B and People & Culture
• Support departments with security advice and risk prevention
• Balance security requirements with Mama’s relaxed, guest-focused atmosphere
• Build strong relationships with colleagues while maintaining professional boundaries

📋 Compliance & Standards Guardian

• Ensure compliance with local legislation, hotel policies and health & safety requirements
• Support regular security drills, emergency preparedness and training
• Maintain accurate security records, reports and documentation
• Assist the Security Manager with audits, inspections and investigations

Additional Information

Ihr Team und Arbeitsumfeld:

In 1-2 Sätzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln

Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z.B. Arbeitserlaubnis

Unser Engagement für Diversity & Inclusion:

Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.