Job Description

Petro Travel Center, a leading provider of fuel and convenience store services, is excited to announce an opening for an Assistant Manager for our Sbarro location. Known for our commitment to quality food and exceptional customer service, we are looking for a dynamic individual to join our team.

As the Assistant Manager at Sbarro, you will assist the Store Manager with the daily operations of the restaurant. Your leadership will help ensure that our team provides excellent service and high-quality food to all our customers. This role requires a strong ability to work in a fast-paced environment while motivating and supporting team members.

Key Responsibilities:

• Support the Store Manager in managing day-to-day operations of the Sbarro location.
• Assist in training, supervising, and scheduling staff to optimize performance.
• Ensure that all food preparation and presentation adhere to quality and safety standards.
• Monitor customer service levels and respond to customer inquiries or complaints with professionalism.
• Manage inventory levels, assist in ordering supplies, and perform regular stock audits.
• Promote the Sbarro brand and implement marketing initiatives to boost sales.
• Handle cash management processes including daily reconciliation and deposits.
• Ensure adherence to health regulations and maintain cleanliness in all areas of the restaurant.

Requirements

• High school diploma or equivalent required; some college coursework or a degree in restaurant management is preferred.
• 1-3 years of experience in a fast-paced food service or retail environment, with prior management experience preferred.
• Strong leadership and interpersonal skills, with the ability to manage and motivate a diverse team.
• Exceptional customer service skills with a focus on enhancing the guest experience.
• Ability to understand and manage financial reports, cash handling, and inventory control.
• Flexibility to work diverse shifts, including nights, weekends, and holidays.
• Proficient with POS systems and Microsoft Office Suite.
• Ability to work under pressure in a busy environment.

Physical Requirements:

• Ability to stand for extended periods of time and work in a fast-paced environment.
• Capability to lift and carry products up to 25-50 pounds.
• Comfortable working in varying temperatures within kitchen and dining areas.