Job Description

The Sale Compensation Assistant Manager is responsible for the accurate calculation, validation, reconciliation, and payment of commissions, bonuses, and allowances across Agency and Bancassurance channels. This role also supports compensation-related system enhancements, UAT activities, data analysis, and stakeholder inquiries.

Position Responsibilities:

• Calculate, validate, and reconcile monthly and quarterly commissions, bonuses, and allowances.
• Prepare reports, accruals, and compensation statements.
• Investigate and resolve compensation discrepancies, ensuring accurate and timely payments.
• Support compensation-related inquiries from internal teams and distribution channels.
• Participate in UAT, product launches, compensation scheme implementation, and system enhancements.
• Prepare test scenarios, validate results, perform smoke testing, and support post-release monitoring.
• Identify process improvement and automation opportunities.
• Collaborate with Product, IT, Finance, Operations, and Distribution teams on compensation

Required Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, Data Analytics, or related fields.
• 2-5 years of experience in Sales Compensation, Commissions Administration, or Business Analysis.
• Strong analytical, problem-solving, and stakeholder management skills.
• Advanced Microsoft Excel skills.
• Hands-on experience with data reconciliation and validation.
• Experience in UAT, system implementation, or business requirement analysis is preferred.
• Working knowledge of SQL is required.
• Experience with Databricks, Oracle, or other data platforms is a strong advantage.
• Experience in life insurance, agency compensation, or bancassurance operations is preferred.

Key Competencies:

• Analytical thinking and attention to detail.
• Strong ownership and accountability.
• Ability to manage multiple deadlines and priorities.
• Effective communication and stakeholder management.
• Continuous improvement and automation mindset.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

In Office