Job Description

This role supportsRegulatoryComplianceManagement, with a focus onsupportinga team responsible forRegulatoryremediation, managingRegulatory inventory,overseeing risk and control activities, andsupportingregulatory examination The ideal candidate brings a strong backgroundin Regulatory Compliance Management fieldand demonstratesexpertisein driving compliance initiatives across global stakeholders.

Key Accountabilities:

• Responsible for monitoring, analyzing, and escalating regulatory changes,and remediation effortsensuring timely assessment and integration into the compliance framework.

• Foster team engagement and support professional development by providing coaching, feedback, and growth opportunities aligned with individual and organizational goals.

• Oversee the identification, classification, and governance of authoritative sources, ensuring alignment with internal policies and regulatory expectations across jurisdictions.

• Provide subject matter expertise in interpreting regulatory developments and assessing their impact on business processes, controls, and compliance obligations.

• Collaborate with audit, risk, and business stakeholders to ensure regulatory risks are appropriately captured, assessed, and addressed through effective control procedures.

• Support the design and execution of risk and control self-assessments (RCSAs), ensuring consistencyand alignment with enterprise risk management standards.

• Drive continuous improvement in regulatory change management processes, including documentation standards, stakeholder engagement, and reporting practices.

• Represent theteamin governance forums, audits, and regulatory reviews, providing insights and evidence related to regulatory risk oversight and control effectiveness.

• Deliver training, walkthroughs, and coaching to team members and business partners to build awareness and capability in regulatory compliance and risk management practices.

Job Requirements / Skills and Competencies:

• 1-3 years management experience, good leadership ability

• Good interpersonal skills, creative and open minded, willingness to learn and adaptive to change.

• Proven experience in Compliance, Legal, Risk, or Audit.

• Proficient in MS Office Suite of products including MS Word, Excel, Power Point.

• Intermediate skills in MS Excel – use of formulas and report formatting.

• Knowledge or experience in data analytics and visualization tools such as PowerBI is preferred.

• Fluent in English, good English-language writing skills.

• Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity

• Ability to work independently under pressure and make prompt decisions in a fast-paced environment.

• Diligent in meeting given deadlines

• Strong eye for business, excellent judgement, and the ability to make decisions in times of uncertainty.

• Proficiency in developing and writing policies and procedures.

• Understanding of regulatory compliance management programs and methodology.

Professional Experience:

• Professional knowledge in Compliance, Legal, Risk, Banking, Fintech, or Audit.

• 3 to 4 years working experience in the Insurance, Asset Management, Banking or Financial Services.

• Experience in Regulatory Compliance is highly preferred.

Education:

• Bachelor’s degree preferably in accounting, law, finance, business, or related fields.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Working Arrangement

Hybrid