Job Description

公司介紹

Coupang 重新定義購物體驗，致力於讓每位顧客從打開 Coupang App 的那一刻起，到商品送達門前的整個過程，都感受到驚喜。

我們在台灣提供的服務包括「火箭配送（Rocket Delivery）」，可提供多樣商品的隔日送達且價格實惠；以及「火箭海外（Rocket Overseas）」，提供來自韓國、美國等地數百萬熱門商品的免費國際配送服務。

我們正在尋找優秀人才，加入並協助推動 Coupang 在台灣的持續擴張。這是一個難得的機會，讓您能參與 Coupang 在台灣的成長，打造一個讓顧客驚嘆「沒有 Coupang 我該怎麼生活？」的世界。

職務概述

您將負責帶領並優化所屬物流中心（FC）的端到端招募流程。此職位重點在於透過招募流程優化、人力規劃、供應商管理、數據分析及招募策略執行來提升招募績效。您將與營運團隊、用人主管及跨部門利害關係人密切合作，在確保人力目標達成的同時，持續提升招募效率與整體招募品質。

此外，您也將帶領所屬FC的招募團隊，監督招募進度，並主動洞察市場趨勢與營運挑戰，以制定有效的人才招募解決方案。

工作地點: 桃園市大園區

工作內容

• 管理並帶領一個FC的招募團隊
• 優化並標準化招募流程，以提升整體招募效率與品質
• 監控所屬FC的招募進度，確保人力目標如期達成
• 規劃並執行短期與長期的人力招募策略
• 分析招募數據與轉換率，持續提升招募成效
• 與營運單位、用人主管及跨部門團隊合作，了解用人需求與市場狀況
• 管理招募專案與時程，確保招募品質與營運效率
• 管理外部招募供應商，包含績效追蹤與關係維護
• 持續關注市場招募趨勢與競業動態，並提出優化建議

基本條件

• 大學（含）以上學歷
• 至少4年以上人資相關經驗（不限招募經驗）
• 能夠在快速變動的工作環境中持續成長與適應

加分條件

• 具備招募、專案管理或跨部門合作經驗
• 具備良好的數據分析能力，能透過數據找出問題並提出改善方案
• 優秀的溝通、協調與問題解決能力
• 有團隊管理經驗者佳

招募流程與其他資訊

招募流程

履歷審查 → 電話面試 → 現場面試（或線上） → 錄取通知

實際流程可能因職位或時程調整而有所變動。
面試安排與結果將透過應徵時填寫的電子郵件通知。

注意事項（Details to Consider）

• 若職缺已招滿，該職缺可能提前關閉
• 若發現應徵者提供不實資訊，公司有權撤回錄取通知
• 符合就業保障身份者（如退伍軍人、身心障礙者等），將依相關法規優先考量

隱私權聲明（Privacy Notice）

您的個人資料將依 Coupang 隱私政策進行蒐集與管理：
https://www.coupang.jobs/privacy-policy/

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

You will be responsible for leading and optimizing the end-to-end recruitment function for the assigned FC. This role focuses on driving hiring performance through recruitment process improvement, workforce planning, Vendor management, data analysis, and recruitment strategy execution. You will work closely with Operations, hiring managers, and cross-functional stakeholders to ensure manpower targets are achieved while continuously enhancing recruitment efficiency, and overall hiring quality. In addition, you will lead the recruitment team of assigned FC, monitor hiring progress, and proactively identify market trends and operational challenges to develop effective hiring solutions.

What You Will Do

• Manage and lead the recruitment team of 1 FC.
• Optimize and standardize recruitment processes to improve overall hiring efficiency and quality
• Manage and monitor hiring progress for assigned FC to ensure manpower targets are achieved on schedule
• Execute both short-term and long-term workforce recruitment strategies
• Analyze recruitment data and conversion rates to continuously improve hiring performance
• Collaborate with Operations, hiring managers, and cross-functional teams to understand hiring needs and market conditions
• Manage recruitment projects and hiring timelines to ensure recruitment quality and operational efficiency
• Manage external recruitment vendors, including performance tracking and relationship management
• Continuously monitor market hiring trends and competitor activities, and provide recommendations for improvement

Basic Qualifications

• Bachelor’s degree or above
• At least 4 years of HR-related experience (recruitment experience is not required)
• Ability to thrive in a fast-paced and rapidly changing work environment

Preferred Qualifications

• Experience in recruitment, project management, or cross-functional collaboration
• Strong analytical skills with the ability to identify issues and propose improvement solutions through data analysis
• Excellent communication, coordination, and problem-solving skills
• Prior team management experience is preferred

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/