Job Description

The Job

• Prepare and monitor annual budgets for estates/managed properties by estimating income and expenditures in accordance with agreed guidelines, monitoring the collection of miscellaneous fees, rents and charges, following up cases of arrears, maintaining various accounts records and compiling regular reports on financial positions.
• Maintain and promote relationship between HKHS and tenants/owners, Government Departments e.g, Home Affairs Dept., and relevant associations by answering their enquiries, preparing or reviewing reply letters/ correspondence/estate notices, handling complaints, chairing or attending owners and residents meeting
• Ensure estates / managed properties are properly maintained and managed by conducting regular patrol to identify needs for preventive or remedial actions in respect of cleaning, repairs, security and etc., co-ordinating and liaising with maintenance staff on progress and quality of improvement / maintenance work and monitoring the performance of service providing companies.
• Supervise estate staff by appropriately allocating duties, planning rosters, monitoring performance, providing necessary guidance and coaching.
• Monitor compliance of tenancy requirements by planning and monitoring the progress of home visits, tenancy movements, changes handling and records maintenance.
• Perform lease management for non-domestic premises and market stalls by reviewing applications, interviewing applicants and making recommendations.
• Manage facilities of estates/ properties such as car park by monitoring the performance of management companies/ contractors, processing applications, ensuring proper usage and maintaining relevant records.
• Set up Owners Committees/ Incorporation, hold the Annual General Meeting, arrange re-election of Committee members of managed properties in accordance with DMC and BMO as well as maintain owners’ records.

The Person

• Professional qualification in Housing Management is preferrable
• Minimum 5 years of relevant experience.
• Experienced in managing public housing estates, or with involvement in the formation of owners corporation and co-ordination of renovation work is an advantage.
• Conversant with BMO, DMC and relevant ordinances.
• Effective supervisory, influencing and negotiation skills.