We enable financial institutions to become AI-first digital leaders.
As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.
We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.
About The Job:
What you will be doing:
1. Develop a clear strategy for the People Operations function, help transform the following processes, roll out new policies and procedures and optimize the collaboration across the regions People Operations teams.
Onboarding and off boarding: induction and employee on-boarding/off-boarding and ensuring a smooth transition of employees for seamless business continuity.
HR admin operations: Managing day-to-day operational HR activities such as employee database, leave management, insurance execution, grievances, and investigations, etc. and providing admin support to the talent management team
Shared Services Center: payroll processes and procedures, payroll accounting, contracting, and audit support
Guidance on HR policies: Act as a consultant to managers and staff regarding policies and processes
Documentation: Ensure management of employment contracts, appointment letters and other HR specific letter formats and releases
2. HRMS onboarding, rollout, and management: Project managing the selection and successful implementation of a new Human Resources Management System (HRMS) across the various locations, including integration with various existing systems. This includes coordinating with internal stakeholders, external agencies, and other P&C team members.
3. Cross-functional liaison: Partnering with Talent leadership and internal stakeholders, including and not limited to Finance and Accounting team, Talent Acquisition, and Learning & Development to anchor and manage key people projects. Work closely with regions General Managers and leadership teams across MEA.
4. Team Development: Planning and management of hiring, staffing, attrition, training and development, and career progression data along with the People Ops team across MEA
5. Compliance management: Managing end-to-end statutory compliance, statutory audits, HR guidelines, creation of HR policies, and revamping old policies by actively engaging with all stakeholders and overseeing redressal of day-to-day grievances and queries
6. Track budgets and negotiate contracts
7. Be a true evangelist of VeriPark’s core values: Passionate, Progressive and Professional
What we are looking for:
10+ years of relevant working experience, with proven work experience as HR Operations Manager
Bachelor’s/Master’s in HR, MBA preferred
Hands-on experience with Human Resource Information System
Comprehensive knowledge of labor law and visa process (gulf region)
Hands on knowledge of MS Office, especially Excel, Power BI will be advantageous
Good understanding of compensation packages & payroll processes
Ability to manage remote teams
Excellent communication skills
Excellent negotiation skills
Excellent analytical and decision-making skills
About VeriPark:
VeriPark is a global technology powerhouse with more than two decades of experience in the financial services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys.
With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 1000+ colleagues are serving customers in more than 30 countries worldwide.
As a global player, we offer more than just a workplace; we provide a transformative environment that transcends boundaries. Joining VeriPark means becoming part of a diverse family where talent is nurtured, diversity is celebrated, and our culture empowers each individual to reach their full potential.
Be a part of our global family, where opportunities are as vast as our global footprint.
VeriPark is a global solutions provider enabling financial institutions to become AI-first digital leaders by placing Customer Experience at the core of digital transformation. With an exclusive focus on financial services, VeriPark’s AI-Powered Customer Experience Suite delivers world-class customer journeys on digital and assisted channels.
Our unified platform unifies data, orchestrates intelligent journeys, and embeds real-time decisioning into every interaction. From Omnichannel Delivery and Customer Engagement to Branch Automation and Loan Origination, VeriPark helps financial institutions accelerate digital transformation, increase productivity, and achieve tangible business outcomes.
Headquartered in the United Kingdom, with a rapidly growing presence across Europe, North America (Canada & United States), Asia (including Malaysia and Thailand), Africa, and the Middle East, VeriPark partners with leading financial institutions to drive customer acquisition, retention, and cross-sell opportunities. VeriPark's 5 offshore development centers, including hubs in Canada, Bulgaria, and India enable us to scale innovation quickly and deliver proven, secure, and scalable solutions.
As a long-standing Microsoft Solutions Partner and Inner Circle member, VeriPark has been optimizing Microsoft’s cloud and Dynamics 365 platforms for FSI since 2001. Together, we help financial institutions harness AI, Copilot, and next-generation agentic automation to deliver:
• Hyper-personalized customer journeys and natural conversational banking
• AI-driven decisioning and intelligent workflows across front and back office
• Faster onboarding, higher digital adoption, and measurable ROI
• Empowered employees with a unified front end and 360°/720° customer view
As we continue our global expansion, VeriPark remains committed to pioneering AI-driven innovation, strengthening strategic partnerships, and enabling financial institutions worldwide to lead in the digital age.
