Job Description

Key responsibilities:

· 1. Contract Labour Management

• Manage the end-to-end administration of contract labour deployed across business operations.
• Ensure compliance with Contract Labour (Regulation & Abolition) Act and other applicable labour legislations.
• Monitor contractor manpower deployment, attendance, documentation, licenses, statutory remittances, and compliance records.
• Conduct periodic audits of contractors for compliance relating to PF, ESI, wages, bonus, leave, and other statutory requirements.
• Maintain contractor employee database and support workforce planning requirements.
• Coordinate with operational departments regarding manpower requirements and contractor performance.
• Support resolution of contractor workmen grievances and labour-related issues.
• Prepare MIS and compliance reports related to contract workforce management.
• Ensure the compliance of DP World’s health, safety and environmental requirements.

1. Employee Engagement & Culture

• Plan and execute employee engagement initiatives aligned with organizational objectives.
• Coordinate employee communication programs, recognition initiatives, festivals, and welfare activities.
• Conduct employee satisfaction and engagement surveys and assist in implementing action plans.
• Drive wellness, diversity, inclusion, and employee wellbeing programs.
• Support leadership interactions, town halls, and employee connect initiatives.
• Monitor engagement metrics and recommend interventions for improving employee morale and retention.

1. Employee Helpdesk & Grievance Management

• Act as the first point of contact for employee HR-related queries and concerns.
• Manage HR helpdesk activities and ensure timely closure of employee requests.
• Handle employee grievances, policy clarifications, and service requests professionally and confidentially.
• Track and analyse employee issue trends and recommend process improvements.
• Ensure seamless employee experience across all HR touchpoints.

1. HRIS & Data Management

• Maintain accurate employee data in HRMS/HRIS platforms.
• Ensure timely updates related to onboarding, transfers, promotions, salary revisions, and separations.
• Generate regular HR dashboards, reports, and analytics for management review.
• Monitor data quality and perform periodic audits to ensure accuracy and completeness.
• Support system enhancements, process automation, and digital HR initiatives.
• Coordinate with corporate HR, payroll teams, and system administrators on HRIS matters.

1. Employee Life Cycle Management

• Manage onboarding and induction processes for new employees.
• Facilitate confirmation, transfers, promotions, and separation processes.
• Ensure timely completion of employee documentation and record management.
• Coordinate exit interviews and employee retention initiatives.
• Support workforce planning and manpower reporting requirements.

1. Statutory Compliance & HR Operations

• Ensure compliance with applicable labour laws, company policies, and internal procedures.
• Maintain statutory records and documentation as per legal requirements.
• Support internal and external audits and ensure timely closure of audit observations.
• Coordinate with government authorities, contractors, and internal stakeholders on compliance matters.
• Assist in implementation and communication of organizational HR policies.

1. Learning & Development Support

• Coordinate training schedules, nominations, and training records.
• Track employee training compliance and certification requirements.
• Support implementation of learning and development initiatives across the business unit.

QUALIFICATIONS & COMPETENCIES :

Minimum of 5-10 years of experience in human resources management functions preferably in labour intensive industries.

• Graduate with post graduate qualification in Human Resources Management
• Functional knowledge in HC, IR, & Statutory compliance.
• Good interpersonal skills, excellent team building capabilities, planning, co-ordination, and decision-making skill.
• Advanced communication and negotiation skills
• Analytical thinking & strategic decision making
• Language proficiency in English, Malayalam mandatory and additional working proficiency in Tamil and Hindi would be preferred.