Job Description

Site HR Operations

• Manage end-to-end HR operations for warehouse.
• Act as the primary HR point of contact for site employees and operations teams.
• Ensure effective implementation of HR policies, processes, and initiatives at the site.
• Maintain accurate employee records and HR documentation.
• Ensure timely completion of joining, onboarding and separation processes.
• Provide HR support to employees and supervisors on day-to-day people-related matters.

Manpower Planning & Workforce Management

• Work closely with the Site Operations team to understand manpower requirements.
• Ensure timely fulfilment of contractual manpower requirements.
• Monitor daily manpower deployment against approved requirements.
• Track absenteeism, attrition, overtime, vacancies, and manpower productivity.
• Coordinate with recruitment teams and manpower vendors for timely deployment.
• Support workforce optimization and cost-control initiatives.

Contract Labour Management

• Manage contract workforce in coordination with manpower vendors.
• Ensure availability of required manpower as per operational requirements.
• Monitor contractor attendance, deployment, overtime, wages, and workforce movement.
• Ensure contractors comply with company policies and applicable statutory requirements.
• Coordinate documentation and compliance requirements related to contract labour.
• Conduct regular vendor reviews and highlight manpower/compliance gaps.
• Support resolution of contractor employee grievances.

Attendance & Payroll

• Ensure accurate daily attendance and shift records for employees and contract workers.
• Validate attendance, overtime, leave, incentives, deductions, and payroll inputs.
• Coordinate with payroll teams/vendors for timely and accurate salary processing.
• Resolve employee queries related to salary, attendance, leave, and deductions.

Employee Relations

• Handle employee grievances and ensure timely resolution.
• Conduct regular employee connect meetings and site-level HR interactions.
• Maintain healthy employee relations and workplace discipline.
• Support disciplinary processes in line with company policies and applicable laws.
• Identify potential employee-relations issues and proactively address them.
• Conduct exit discussions and analyze key reasons for manpower attrition.

Employee Engagement

• Drive site-level employee engagement and welfare initiatives.
• Organize employee communication, recognition, celebrations, and engagement activities.
• Improve employee connect and communication at the frontline level.
• Gather employee feedback and share actionable insights with site leadership.
• Support initiatives focused on employee retention and morale.

Recruitment & Onboarding

• Coordinate recruitment for frontline, supervisory, and other site positions.
• Work with manpower vendors to close vacancies.
• Coordinate interview schedules, selection, documentation, background verification, and joining formalities.
• Conduct site induction and HR orientation for new employees.
• Ensure new employees are effectively integrated into the workforce.

Statutory & Labour Compliance

• Ensure site-level compliance with applicable labour laws and statutory requirements.
• Maintain required employee and contract labour records and registers.
• Coordinate with contractors to ensure statutory compliance.
• Support labour inspections, customer audits, internal audits, and compliance reviews.
• Track compliance observations and ensure timely corrective actions.
• Ensure statutory documents, licences, registrations, and records are maintained as required.

Performance & Training

• Support performance management processes for site employees.
• Coordinate periodic performance reviews and documentation.
• Identify training requirements in consultation with site operations.
• Coordinate induction, behavioural, functional, compliance, and safety training.
• Track training participation and completion.

HR MIS & Analytics

Prepare and publish regular site HR reports covering:

• Headcount and manpower deployment
• Vacancy status
• Attendance and absenteeism
• Attrition and retention
• Overtime
• Payroll inputs
• Contract labour status
• Recruitment status
• Training
• Employee grievances
• Engagement activities
• Compliance status