Brink’s Inc

Assistant Manager Operations

Brink’s Inc  •  Jakarta, ID (Onsite)  •  3 months ago
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Job Description

Mengelola Operasional ATM

  • Memastikan seluruh mesin ATM berjalan normal (uptime tinggi)
  • Mengawasi tim monitoring dan teknisi lapangan

Supervisi Tim

  • Mengatur jadwal kerja (shift monitoring & teknisi)
  • Memberikan arahan, evaluasi kinerja, dan training tim

Monitoring Performa Jaringan ATM

  • Memastikan SLA (Service Level Agreement) tercapai
  • Mengawasi downtime, error, dan performa transaksi

Manajemen Vendor

  • Berkoordinasi dengan vendor ATM (maintenance, cash replenishment, dll)
  • Evaluasi kinerja vendor dan memastikan sesuai kontrak

Pengelolaan Cash & Logistik

  • Memastikan ketersediaan uang di ATM (tidak cash out)
  • Mengatur distribusi dan pengisian uang

Penanganan Incident & Eskalasi

  • Mengambil keputusan saat terjadi gangguan besar
  • Menjadi PIC untuk problem kritis

Analisis & Reporting

  • Membuat laporan performa ATM (harian/bulanan)
  • Memberikan rekomendasi peningkatan efisiensi & layanan

Compliance & Keamanan

  • Memastikan operasional sesuai SOP dan regulasi bank
  • Mengawasi potensi fraud atau penyalahgunaan ATM
Brink’s Inc

About Brink’s Inc

Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Coppell, Texas
Year Founded
1859
Website
brinks.com
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