JOB DESCRIPTION

Job Title

Assistant
Manager (Grade M)-
Operational Risk

Reports To (Title)

Head- Operational Risk

Organization Unit

Operational Risk

Location

Meydan

1. Organization Unit Purpose
(why
does the unit exist? What is the value delivered by the unit?)

To
review, report, monitor and co-ordinate risk related activities across Tanfeeth
in co-ordination with Group risk and EI risk and ensure that all Risk aspects
are looked at during assessment on the operational processes.

2. Job Purpose
(Why
does the job exist? What is the value delivered by the job holder to the
unit?)

Core

Internal
Audit

1. INA observations –
review updates from Issue owners to ensure accurate updates are provided to
INA and Tanfeeth management.

2. Track /monitor open
items with various issue owners for completion within set timelines, escalate
/highlight items that would fail to meet the dates.

3. Recommend best
practices to be implemented across various units in Tanfeeth.

4. Support the units
to self-report management identified issues before Audit activities
commences.

Operational
Risk

1.
Risk
analytics & identification -
carry
out Independent Risk Reviews for High Risk teams.

2.
To
review the New product and Process assessment (NPPA) with impacted units in
collaboration with Group Ops Risk/EI Risk - including

a)
Highlight gaps in the proposed processes and ensure a
comprehensive Risk assessment and propose solutions where required

b)
Manage
the turnaround time for business efficiency with various Tanfeeth Units

c)
Escalate
critical issues

3.
Initiate
ORCA for critical units & enhance KRIs.

Control Check Sampling thematic
analysis

Initiation of targeted Process Risk
Assessments

3. Operational Risk events
reporting - tracking & trend analysis, ensure quality events data.

4.
Drive Monthly risk review sessions with Functional Risk Champions.

Culture

Create
Operational risk awareness across the organization including fraud awareness
and Information security.

Fraud
management
:

a)
Tracking
status of recommendations from investigations of major Fraud cases

b)
Suggest
process / system enhancements / expanding the scope to other units / create
fraud awareness on back of a fraud incident

Secondary - Over time

1.
Review RCAs on Real Time Alerts - medium
& high risk events- track implementation within units, reporting where
targets are moving to improve the control environment.

2. Periodic review of
control checks due to changes in policy, process, events (internal &
external)

3. Periodic review of
KRI content & focus

4. BCP - tracking
annual testing status/ key issues status

5. Customer complaints
(top 3) – RCA periodic review to evaluate for broken processes/ controls gaps
exist that could lead to Operational Risk (if any).

3. Job Content
(List Deliverables,
Performance Measures and Main Tasks)

Key Deliverables

Performance Measures

Main Tasks

1.
Group
Operational Risk framework embedment

Monthly, quarterly & annual KPIs
and performance

Oversight in monitoring the State of
Control Environment
,
Responsiveness
& Resilience in Tanfeeth Units as per the Job Purpose above.

Support
units during NPPAs reviews, Process Risk Assessments and ORCAs to ensure
where control gaps exist they are assigned for delivery so that the Operating
control environment is maintained and or improved.

Tracking
Risk events, Issues and Actions, Fraud recommendations.

2.
Internal
Audit – 3
rd
Line of defense

Improvement in the Operating control
environment

Push
responsible person/ issue owners to deliver quality closure of Audit items
and other recommendations within agreed dates.

3.
Awareness
& Culture

Staff Awareness and Culture

Implement the Operational Risk trainings
and awareness program(s) that will be developed for the various target
groups.

4. Job /Person Specifications
(required to carry out the job, not what the current or
recommended incumbent possesses)

Description of Knowledge / Skill etc.

State whether Desirable or Essential

a. Skills

Technical & Professional

·
Banking
experience.

·
Language
proficiency in Written and Spoken English.

·
5
– 7+ years’ experience in risk/internal controls or processes reviews in a
bank in different units.

·
Knowledge
of banking products, processes and systems.

·
Ability
to undertake ownership and lead reviews

·
Understanding
of operational risk and Basel II approaches

·
Team
player with right attitude

·
Should
be able to think out of the box, Analytical & problem solving skills.

·
Should
be able to work as team member, helpful and self-motivated.

·
Professional
certifications in risk is preferable but not a requirement.

·
Essential

·
Essential

Managerial & Leadership

·
Relationship
and conflict management

·
Communication
skills

·
Negotiation
and Influencing

·
Lead/motivate
team

·
Achievement
oriented

·
Collaborative

·
Essential

·
Essential

·
Essential

·
Essential

·
Essential

·
Essential

·
Essential

b. Behaviors

·
Ability
to lead, plan and manage change

·
Priority
setting and ability to handle multiple Initiatives at the same time.

·
Proactive/Self
starter

·
Deadlines
driven

·
Decisive

·
Multicultural
and diversity
working environment
conscious

·
Essential

·
Essential

·
Essential

·
Essential

·
Essential

c. Prior work experience required

·
Over
3 years’ experience in risk/internal controls or processes reviews in a bank
in different units.

·
Over
7 years’ experience and Knowledge of banking products, processes and systems.

·
Ability
to undertake ownership and lead reviews

·
Understanding
of operational risk and Basel II approaches

·
Team
player with right attitude

·
Should
be able to think out of the box, Analytical & problem solving skills.

·
Should
be able to work as team member, helpful and self-motivated.

·
Essential

d. Education and/or professional
qualification

·
Graduate.
Bachelor’s degree in any field.

·
Essential

e. Any professional certification
required

·
Professional
certifications in Operational Risk is preferable but not a requirement.

Unit Manager

Name &
Signature

Date

5
. Job Evaluation Results (To be filled
by HR)

Existing

Evaluated

Existing

Evaluated

Job Family

Job Family Role

Job Band

Job Title

Comments:

Approver Name,
Signature & Date

Head of
Performance & Rewards

Head of Human
Resources