Job Description

To assist the Manager and Director of Children and Family Services in program operations. The Assistant Manager is responsible for overseeing the children’s counseling, parenting classes, and child/teen groups. This position will also perform the duties of a Children’s Advocate, supervise interns, and Children’s Advocates in the Chicago locations.

Duties and Responsibilities:

• Oversee the Children’s and Family Services Program at our Chicago Locations, hire and supervise required staff.
• Carry a Case load that consists of service/safety plans, assessments, counseling, support groups, case management, crisis intervention, advocacy, safety, and conflict resolution. Facilitate parenting classes.
• Administer measures/assessments to the parent and children to assess effectiveness of our treatment to provide guidance and direction for setting goals.
• Provide clinical intervention and support, which includes being on-call for critical issues.
• Ensuring staff, interns, and volunteers are supported and have the resources to do their jobs
• Facilitate regular department meetings.
• Work collaboratively with other staff to advance wrap around services and a strong team culture.
• Collaborate with local schools and community organizations to provide education on healthy relationships
• As assigned, attend meetings and act as a liaison in the community.
• Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required.
• Immediately report child abuse to the Department of Children and Family Services as mandated by law and in accordance with agency procedures.
• Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines.
• Perform additional responsibilities as assigned.

Requirements

• Master’s degree in social work and LCSW required.
• 3 years of supervisory experience and experience working with children, domestic violence, mental health/substance use preferred including strong interpersonal and problem-solving skills required.
• Commitment to diversity, equity, and inclusion.
• 40-hour domestic violence training, ICDVP and CPR & First Aid Certification preferred.
• Strong working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills.
• Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving and decision-making skills.
• Skilled in working with sensitive issues and in maintaining professional boundaries with clients.
• Must demonstrate good judgement, professionalism, flexibility, and commitment to teamwork.
• Must have reliable transportation and be able to travel throughout the organization’s service area.
• Ability to handle physical requirements to accomplish daily responsibilities including but not limited to lifting to 35lbs using both hands/arms on a regular basis and climbing stairs.