Roles and Responsibilities

• Having complete knowledge on Net working capital and Credit Control from Order to Cash.

• Ensure the customer debt is collected in line with Contract payment terms as per the milestone,

• Strong Internal Stake Holder management to have AR in control. Also, follow up with customers to dunning letters statements of accounts, email reminders, and phone calls.

• Willing to Travel to customer place frequently with stake holders, solve Reconciliation matters for Accounts and Key Account customers.

• Make proactive calls to predefined customers to ensure that potential issues are identified at an early stage Able to set collection priorities based on customer risk Profiles and amount past due.

• Must be knowledgeable of all different customer payment processes.

• Must match payment terms to customer payment habits While maintaining standards for the business segment Negotiate pay plans and ensure that payment plans are Signed off by the relevant authority.

• Ensure customers are part of the automated dunning Run and request approval to exclude from dunning in Case required.

• Ensure all debits and credits on a customer’s accounts receivable state of account are worked to a conclusion with payment or internal adjustments.

• Reconciliations are up to date and write-offs (Escheatment where applicable) are part of the monthly Cycle of activities.

• Detailed knowledge Indian Direct and Indirect taxes.

• Knowledge having Legal on collection of outstanding, interaction with Legal Team,

• Provide remittance advice to the cash application team and ensure Customers proactively share the remittances.

Education Experiences

• Basic qualification B.com, BBA (Regular) or, M. Com and MBA in finance, accounting, or a related discipline is Needed, Receivable of statement of account are worked to a Conclusion with payment or internal adjustments Reconciliations are up to date and write-offs (escheatment where applicable) are part of the monthly Cycle of activities. Provide remittance advice to the cash application team and ensure customers proactively share the remittances.

Education and Experience

MBA in finance, accounting, or a related discipline is needed. Knowledge of basic accounting principles and excellent Knowledge Of cash collection processes and risk analysis practices 4 or more years of experience in customer-facing roles, preferably in credit/Collections, Direct & Indirect Taxation.

Skills and Qualification

• Excellent credit skills required (risk assessment of financial information)
• Knowledge on Net working capital
• Fluency in English with Local Language is Required
• Analytically minded with strong financial acumen.
• Good organizational skills and problem-solving skills are essential.
• Goal-oriented, Motivated self-starter, with excellent organizational Skills and the ability to handle multiple tasks.
• Good oral, written, and Presentation skills with the ability to deal.
• Tactfully, confidently, and ethically with both internal and external customers.
• Strong PC skills with proficiency in Excel is a must, SAP