Job Description

Responsibilities & Key Deliverables

Quality Assurance & Control

• Monitor quality performance across all Quality Gate/ Inspection areas
• Monitor and improve offline & online RPT
• Drive issues resolution with CFT- BIW, TCF, Paint, PVT, Maintenance etc.
• Critical stage monioting
• Special control addition for field issues
• Launch vehicle inspection deployment

Defect Analysis & Problem Solving

• Lead root cause analysis using 8D, 5 Why, Fishbone Diagram, and Why-Why Analysis.
• Analyze in-process and end-of-line defects and initiate corrective actions.
• Monitor warranty, field failure, and customer complaint trends.
• Drive defect reduction projects and improve First Time Quality

Customer Quality Management

• Handle customer concerns and quality escalations.
• Coordinate customer audits and assessment activities.
• Ensure timely closure of customer complaints using structured problem-solving methodologies.

Measurement & Quality Validation

• Review dimensional, gap & flush, fitment, and functional quality reports.
• Monitor critical-to-quality characteristics during production.
• Ensure calibration and capability of measurement systems.
• Support MSA, SPC, and capability studies.

Team Management (For Manager Role)

• Lead and develop quality engineers, inspectors, and line quality teams.
• Conduct training on quality tools and standards.
• Establish performance objectives and quality targets.
• Review daily quality KPIs and drive accountability.

Experience

5-9 years of experience in Automotive Manufacturing Quality, preferably in TCF operations

Industry Preferred

B.Tech

Qualifications

• Bachelor's Degree in Mechanical / Automobile / Production Engineering.

General Requirements

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.

We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.

We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.

Together, we rise by embracing differences and building a future that reflects the communities we serve.