Job Description

About Us

At Discovery Parks Melbourne, no two days are the same. You'll work alongside an experienced Park Manager, develop your commercial and financial capability, and play a key role in delivering exceptional guest experiences while leading a diverse and energetic team.

Why You'll Love This Role

• One-bedroom accommodation provided. (free of cost)
• Attractive Salary Package.
• Genuine career pathway to Park Manager within the network
• Learn the commercial side of park operations, including financial performance, budgeting and business planning.
• Lead a busy, high-performing park with plenty of variety.
• Join Australia's largest park network with ongoing learning and development opportunities.
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards
• Employee Assistance Program

About the Role

As Assistant Manager, you'll support the overall operation of the park while leading the Reception and Housekeeping teams to deliver exceptional guest experiences.

You'll be a hands-on leader who enjoys developing people, maintaining high operational standards and creating a positive team culture. Working closely with the Park Manager, you'll also gain exposure to the commercial aspects of the business, helping prepare you for the next step in your career.

Key responsibilities include:

• Leading and supporting Reception and Housekeeping teams.
• Coaching, mentoring and developing team members.
• Maintaining Discovery Way standards across the park.
• Supporting rostering, daily operations and guest service delivery.
• Assisting with financial performance, reporting and operational planning.
• Building an engaged, inclusive team culture that supports employee wellbeing.
• Ensuring safety, compliance and operational excellence across the park.

About You

We're looking for someone who:

• Has leadership experience within hospitality, accommodation, tourism or a similar operational environment.
• Is passionate about developing people and leading with empathy.
• Has high emotional intelligence and can confidently lead a diverse workforce, including working holiday makers and seasonal employees.
• Is commercially curious and eager to develop their business and financial knowledge.
• Enjoys being hands-on while balancing operational and administrative responsibilities.
• Is looking for a long-term career with genuine progression into Park Management.

Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.