Job Description

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Medical Services.

In this role you will:

• Apply best practices for effective communication and problem solving
• Deliver initiatives, project as per confirmed requirement, agreed timeline and approved budget
• Accountable to ensure Insurance service targets exceed business partner and customer expectations with overall responsibility for continuous quality improvement and streamlining of Insurance business services
• Drive and govern Insurance business compliance with global quality policies (incl. Insurance Partnership Target Operating Model), standards, guidelines and procedures with the objective of improving quality whilst increasing cost effectiveness and excellent levels of risk management

To be successful you will need:

• Bachelor’s degree in Nursing
• At least 3 years’ relevant pre-approval or claim experience in individual life / medical insurance industry
• Strong analytical and problem solving skills
• Strong interpersonal skills including communication at all levels of internal counterparts, brokers or customers, stakeholders
• Own the job attitude, Independent, self-motivated, well-organized, good team player and able to work under pressure
• Excellent interpersonal, negotiating and influencing skills with customer centricity
• Good command of written and spoken English and Chinese
• Good computer skill, proficient in MS Office, Excel and PowerPoint
• Candidate with IIQE license would be preferred. IIQE license can be obtained after onboarding.