Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

-

This position is responsible for supporting his/her marketing workgroup by supporting the organization's marketing and commercial growth objectives through strategic planning, revenue forecasting, business analytics, market intelligence, and go-to-market initiatives. The role partners closely with sales, finance, operations, and leadership teams to drive revenue growth, improve business performance, and provide actionable insights that support strategic decision-making.

The incumbent will play a key role in business planning, forecasting, performance reporting, customer retention analysis, and the development of marketing strategies and new service offerings.

s:

1. Business Planning

• Lead country-level revenue planning and target allocation across sales channels.
• Translate corporate growth objectives into actionable business plans and initiatives.
• Monitor execution of strategic initiatives and recommend corrective actions to ensure achievement of business objectives.
• Support annual and quarterly planning cycles.

2. Forecasting & Revenue Management

• Manage daily, weekly, and monthly revenue forecasting processes.
• Assist in preparing revenue simulations, trend analyses, and performance projections.
• Provide management with timely business insights and recommendations.
• Collaborate with stakeholders to establish and manage monthly revenue targets.

3. Strategic Planning

• Contribute to the formulation, execution, and review of commercial and marketing strategies.
• Support strategic business projects and market expansion initiatives.
• Work closely with leadership teams to identify growth opportunities and business risks.

4. Revenue Reporting & Business Analytics

• Own end-to-end revenue reporting and performance analytics.
• Assist and maintain dashboards, KPIs, and management reports.
• Analyze market, customer, and operational data to evaluate business health.
• Provide insights that drive informed strategic and operational decisions.

5. Market Intelligence & Research

• Conduct market research and competitive analysis.
• Monitor industry trends, customer behavior, and macroeconomic developments.
• Assess competitor activities and identify market opportunities.
• Present findings and recommendations to management.

6. Customer Churn Management

• Assist and maintain customer churn reporting and analysis.
• Help Identify key drivers of customer attrition and recommend retention strategies.
• Collaborate with cross-functional teams to address recurring customer issues.
• Track effectiveness of customer retention initiatives.

7. Business Case Development

• Support the preparation and evaluation of business cases for new products, services, and strategic initiatives.
• Perform financial analysis, market assessments, and ROI evaluations.
• Present recommendations to senior management.

8. Business Performance Reviews

• Prepare and manage monthly and quarterly Business Performance Review (BPR) presentations.
• Consolidate performance metrics and strategic insights for leadership reporting.
• Support regional and country-level management reviews.

9. Ad-Hoc Projects & Analysis

• Execute special projects involving customer surveys, market assessments, and business analytics.
• Provide analytical support for management initiatives and strategic programs.
• Develop reports and recommendations to support business decisions.

10. Go-to-Market (GTM) Strategy & Branding

• Support the development and execution of go-to-market strategies for new products and services.
• Assist in product positioning, customer communication, and promotional planning.
• Assist marketing content and branding materials aligned with business objectives.
• Coordinate launch activities and monitor campaign effectiveness.

Qualifications:

Education

• Bachelor’s degree in Engineering, Business Administration, Marketing, Economics, Statistics, or a related discipline.
• MBA or equivalent postgraduate qualification is preferred.

Experience

• Minimum 8-10 years of relevant experience in Marketing, Business Planning, Commercial Analytics, Revenue Management, or Strategic Planning.
• Experience in logistics, express, transportation, supply chain, or related industries is preferred.

Required Skills & Competencies:

Technical Skills

• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience with Business Intelligence tools, Data Warehouse (DWH), Oracle Business Intelligence (OBI), SQL, and similar analytics platforms.
• Strong financial modeling, forecasting, and analytical capabilities.
• Ability to interpret large datasets and transform them into actionable business insights.

Behavioral Competencies

• Strong strategic thinking and problem-solving skills.
• Excellent written and verbal communication abilities.
• High attention to detail and process-oriented mindset.
• Ability to manage multiple priorities under tight deadlines.
• Strong stakeholder management and cross-functional collaboration skills.
• Self-driven, proactive, and results-oriented approach.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.