e-Job Agency Limited

Assistant Manager / Manager, Client Services (Insurance Consultant)

e-Job Agency Limited  •  Hong Kong, HK (Onsite)  •  3 months ago
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Job Description

Our client is a newly established, boutique insurance brokerage firm in Hong Kong that specializes in Employee Benefits and General Insurance. They manage a high-quality portfolio of multinational and corporate accounts, including a significant number of MNC clients.

They are currently looking for a calm, team-oriented professional to join their office. This role is ideal for an insurance professional who excels in client retention and service. You will work closely with the company Directors and the administrative lead to provide seamless support to a diverse range of corporate clients.


Position Client Service Assistant Manager / Manager, (Insurance Consultant)

Location: Sheung Wan

Job Responsibilities

  • (Mainly) Customer Service & Retention: Act as the primary point of contact for a diverse client portfolio; manage the end-to-end renewal process and provide dedicated support for insurance claims.
  • Administration: Ensure operational efficiency through accurate data entry and maintaining detailed client records within the company database.
  • Cross-Selling: Identify gaps in client coverage and suggest additional insurance products to enhance their protection portfolios.
  • Stakeholder Management: Build and nurture professional relationships with insurers and clients (ranging from local firms to MNC).
  • Reporting: Work within a lean, collaborative team and report directly to the manager to align on service standards.

Requirements

  • At least 3 years of proven experience in Employee Benefits or General Insurance, preferably within a brokerage or insurance firm.
  • Deep understanding of the Hong Kong insurance market. Must hold valid IIQE (Papers 1, 2, 3, & 4) or equivalent (ANZIIF/LOMA).
  • Bachelors degree holder.
  • Exceptional interpersonal skills with fluency in English and Cantonese (Japanese or Mandarin is a strong advantage).

Benefits

  • Competitive Salary up to 35K/M
  • Performance-based bonus
  • Annual Leave starting from 20 days
  • Comprehensive Group Medical coverage
  • Training and development programs
e-Job Agency Limited

About e-Job Agency Limited

e-Job (Employment Agency License 75430) service helps to

"find the best matching of people to people"

In full time and part-time job change support services, our expert career advisors will introduce the best job information to you.
According to the problems and requests of each person, we carry out everything from the start of job change to flexible support after the job change, without any fees.

Work that we introduce

Other than full time and part-time, e-Job introduces work to persons who want to work as interpreters, on internships, on working holiday, as tutor and as domestic helper.

Company profile (For Candidates):https://e-job.hk/en/

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Tsim Sha Tsui, HK
Year Founded
Unknown
Website
e-job.hk
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