Job Description

We are looking for a results-driven and experienced Assistant Manager Life Insurance to join our clients dynamic team in Dubai. The ideal candidate will bring at least 6 years of hands-on experience in life insurance operations, including recent exposure to the UAE market and its regulatory environment. This role involves managing end-to-end operational workflows, ensuring regulatory compliance, and supporting strategic initiatives aimed at improving customer experience and operational efficiency.

Key Responsibilities

• Manage complete life insurance operational processes including new business issuance, renewals, endorsements , cancellations, claims, and policy servicing.
• Ensure full compliance with UAE Central Bank regulations and internal company policies.
• Act as a liaison between insurance underwriters, advisors, clients, and policyholders, ensuring smooth resolution of complex cases.
• Review and verify policy documents for accuracy, completeness, and compliance.
• Maintain, audit, and secure policy records and databases, ensuring data integrity and confidentiality.
• Handle escalated customer queries and provide expert support on product features, claims, and servicing.
• Prepare quotes, illustrations, and presentations for life insurance and investment products.
• Generate operational and regulatory reports for management and stakeholders.
• Stay updated with market trends, product enhancements, and regulatory changes affecting life and investment insurance in the UAE.

Candidate Requirements

• Bachelors degree in Insurance, Finance, Business Administration, or related field (certificates must be attested for UAE use).
• Minimum 6 years of experience in life insurance operations, with at least 2 years in the UAE.
• In-depth understanding of life insurance and investment products, operations, and compliance frameworks.
• Proven ability to manage complex operational issues and contribute to process improvement.
• Strong numerical, analytical, and problem-solving skills.
• Excellent communication skills in English; Arabic language proficiency is a plus.
• Proficient in Microsoft Office and insurance administration platforms.
• Self-motivated and capable of working independently with minimal supervision.