Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Assistant Manager Learning & Development
Engages with operations in building strong relationships, scheduling classes, developing teams of trainers, and driving effective groups in the organization.
Coordinates training strategies with business priorities, creates targeted projects to support operations, enabling long-term talent development across accounts.
Analyzes program-level data to assess trends, report outcomes, and optimize training strategy.
Manages strong stakeholder relationships at the account or LOB level to align training strategy with business needs and priorities.
Productively manages delivery quality across trainers, ensuring consistency with facilitation standards and timelines.
Ensures system-wide training alignment with evolving healthcare standards (e.g., CMS guidelines, payer ecosystems), audits content for compliance/business impact, and designs programs, courses, and initiatives/frameworks to address complex domain gaps across programs.
Leverages deep functional knowledge to co-design learning solutions and position training as a performance driver.
Leads change-related training execution, manages trainer readiness, and aligns initiatives with transformation goals.
Location:
Work@Home USAUnited States of America
Sagility is a tech-enabled healthcare business process management company that supports US payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care, and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes.
Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s businesses. Additionally, with our extensive global resources and facilities, that span across 40,000 talent and 5 countries, we provide the best service/price ratio for any service outsourcing needs.
