Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Roles & responsibilities

Job Description:

We are looking for an experienced Team Lead / Operations Lead with strong expertise in HD Mapping and LiDAR operations. The ideal candidate should have hands-on experience in HD map annotation, team management, client engagement, delivery governance, quality management, and process improvement.

Key Responsibilities:

• Manage end-to-end HD Mapping and LiDAR projects, ensuring quality and timely delivery.
• Lead and mentor teams, monitor productivity, and drive performance targets.
• Handle client communication, requirement gathering, status reporting, and escalations.
• Oversee capacity planning, resource utilization, workload distribution, and delivery tracking.
• Drive quality audits, RCA, corrective actions, and continuous process improvements.
• Prepare and present operational MIS, KPI dashboards, productivity, and quality reports.
• Collaborate with cross-functional stakeholders to resolve risks and delivery challenges.

Required Skills:

• Strong knowledge of HD Mapping, LiDAR workflows, and map annotation concepts.
• Experience with road feature annotations including lanes, lanelets, curbs, crosswalks, intersections, traffic signs/signals, and related features.
• Proven experience in team and client management.
• Strong analytical, problem-solving, reporting, and stakeholder management skills.
• Expertise in productivity tracking, capacity planning, and quality management.
• Advanced Excel skills and data-driven decision making.

Preferred Skills:

• Exposure to Automotive/ADAS projects.
• Knowledge of Power BI/Tableau.
• Basic SQL/Python or automation exposure.
• Experience with Lean, Six Sigma, Kaizen, or similar process improvement methodologies.
• Experience handling project transitions, ramp-ups, and new project onboarding.

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• Stakeholder Interaction & Management
• Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
• Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc.
• Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account
• Work with quality team to ensure the quality improvements as per the delivery standards of the contract
• Provide timely assistance in case of an escalation and support resolution of escalations/ issues

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Mandatory Skills: Customer Service(Product&Service) .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.