Ricoh Hong Kong Limited

Assistant Manager - IT Operations (Ref: 260000Y1)

Ricoh Hong Kong Limited  •  Hong Kong, HK (Onsite)  •  2 hours ago
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Job Description

Assistant Manager - IT Operations (Ref: 260000Y1)

ResponsibilitiesDrive Data Centre projects and initiatives including data centre facilities upgrade/improvement and colocation improvementLead a team to the drive operational efficiency and automation for Production Control Unit (PCU) team, while overseeing BRS (Backup & Recovery System) infrastructure (e.g. NetBackup, Veeam, OceanProtect), job management tools (e.g. Control-M), Enterprise Systems Monitoring platforms (e.g. SCOM, SolarWinds), and BCP/DR activities including disaster recovery drills, testing and coordinationManage contractor operations of MTR and colocation Data Centres, ensuring KPI delivery, operational efficiency, risk mitigation, compliance with data centre standards, policies and operational guidelines, and coordination of ISO 9001, ISO 27001, internal/external audits, and fixed asset auditsServe as the focal point for Data Centre operations, coordinating power maintenance, emergency incidents, asset inventory and support contracts, and capacity planning for space, power, and environmental requirements

RequirementsDegree in Information Technology / Information Systems / Computer Science or a related disciplineA minimum of 5 years’ relevant experience, of which at least 1 year should be at supervisory level in leading a medium-sized team to support sizeable infrastructure and data centre operationPossession of certificates such as Certified Data Center Expert (CDCE) or equivalent, Certified Data Centre Facilities Operations Manager (CDFOMM) or equivalent and ISO 9001 internal auditorExperience in supporting the following technologies and platforms:NetBackup v10.5 or aboveOceanProtect Veeam for M365 backupControl-MSolarWindsMicrosoft SCOMPowerShellSelf-motivated team player with strong analytical and problem-solving abilities, capable of working independently under pressure, collaborating across teams, and delivering KPIs and deadlinesProficient in technical writing and communication in English and Chinese (preferably including Putonghua), with strong stakeholder management and interpersonal skills to engage technical, management, and customer stakeholders

ApplicationsYou are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 8 October 2026.

For other job openings, please visit MTR Corporation's website for more details.

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

Primary Location

: Hong Kong

Schedule

: Full-time

Job Posting

: 28/Sep/26, 2:05:21 AM

Closing Date

: 08/Oct/26, 3:59:00 PM

Job Number

260000Y1

Ricoh Hong Kong Limited

About Ricoh Hong Kong Limited

Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Kowloon Bay, HK
Year Founded
1963
Website
com.hk
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