Job Description

HGV now offers Day One Team Member Benefits!

We're seeking an experienced Assistant Marketing Manager to lead our on-site marketing teams to improve and increase bookings at our Palm Canyon Resort. This position supports the team by providing ongoing trainings to create a positive team environment and manages the day-to-day operations. With a base salary and achievable bonuses, this position provides an excellent opportunity for career growth and development. Salary range: $65,000 to $75,000+

Why You'll Love it Here:

• Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers rooms for as low as $40/night and 50% off at participating hotel-operated restaurants.
• And so much more!

What You'll Do:

• Assist the Marketing management team with daily operations, including managing guest contacts, bookings, staff assignments, and scheduling.
• Support the team in achieving budget goals and regional/corporate objectives, ensuring timely delivery of targets.
• Coach and mentor marketing representatives and guest ambassadors, providing performance feedback and documentation.
• Recruit, interview, and train new team members, ensuring a strong and diverse talent pool.
• Partner with the Marketing Manager to provide coaching and performance reviews to team members, ensuring high standards are met.
• Cover shifts for absent team members, engaging with guests, booking tours, and selling packages.
• Complete additional tasks and duties as assigned by management, demonstrating flexibility and adaptability.
• Collaborate with the marketing team to develop and implement innovative strategies to enhance the guest experience.
• Stay updated with industry trends and best practices in marketing and hospitality to drive continuous improvement.

What You'll Bring:

• High School Diploma or GED is required.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays
• Minimum 2 years of Marketing or Sales experience is preferred.
• Minimum 6 months of people management experience in a Sales and Marketing environment is necessary.
• Timeshare/Vacation Ownership experience is required.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• Strong leadership and coaching abilities, with a track record of developing high-performing teams.
• Proficiency in Microsoft Office and relevant marketing software.
• Analytical skills and the ability to interpret data to drive decision-making.
• A positive and customer-centric attitude, with a passion for delivering exceptional guest experiences.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 2+ years of people management experience and/or experience developing a team in a sales or marketing environment.
• Timeshare marketing experience with Hilton Grand Vacations.
• Ability to speak, read and write in Spanish.
• BA/BS/Bachelor's Degree.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.