Job Description

Employee Engagement & Relations

• Drive engagement initiatives for the concept population — activities, cultural events, recognition moments, and team-building programmes. Coordinate end-to-end logistics, manage vendor partnerships where applicable, and measure impact through participation and feedback data.
• Organize and facilitate HR connect sessions, focus group discussions, and pulse-check conversations across concept and concept teams. Ensure insights are captured, actioned, and communicated back to employees and leadership.
• Plan and execute employee events — managing end-to-end logistics, content coordination, employee communications, and post-event follow-up.
• Lead Recognition program end to end (including nomination, felicitation, reporting) across all GCC countries while closely liasoning with business and HR stakeholders
• Support in managing employee performance and check-ins along with business managers
• Conduct structured exit interviews to capture departure insights and identify retention risks.

Reporting & Analytics

• Maintain the live headcount plan for the concept function — tracking approved positions, vacancies, pipeline status, and attrition projections to ensure the plan reflects both current reality and forward business needs.
• Prepare quarterly manpower summaries covering headcount movement, open roles, time-to-fill, and offer-to-join ratios.
• Analyse attrition data on a quarterly basis to identify trends by function, band, and level.
• Benchmarking external practices and support team in designing and executing world class people practices

HR Project Management

• Own the coordination and execution of HR projects and initiatives — from scoping and planning through to delivery and closure. Manage timelines, track actions, and ensure cross-functional dependencies are flagged and resolved in advance.
• Maintain the HR activity calendar for the concept population. Draft and publish HR communications policy updates, process changes, reminders in a clear, professional, and timely manner.

HR Operations

• Own and execute core HR transactions for the concept population — contracts, letters, HRMS updates, probation tracking. Ensure data accuracy and policy adherence across all records.
• Maintain and audit HR systems data on a regular basis. Generate standard and ad-hoc HR reports — headcount, tenure, movement, attrition — and flag anomalies to the HR Manager. Own the weekly/monthly HR dashboard for the concept population

• MBA with specialization in HR with 6 – 8 years of proven experience in a similar role, preferably in retail industry in a fast-paced retail environment.
• Strong understanding of HR best practices and business operations.
• Ability to build strong relationships and influence stakeholders at all levels.
• Comfortable working in a fast-paced, dynamic environment with a high degree of autonomy.
• Passionate to enhance people’s experience
• Demonstrated ability to lead and inspire a team, fostering a positive and collaborative work environment.
• Excellent communication and interpersonal skills, with the ability to effectively present and articulate concepts and ideas.
• Strong project management and time management skills, with the ability to prioritize, meet tight deadlines and eye for detail

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.