PCCW

Assistant Manager, Group Communications

PCCW  •  Hong Kong, HK (Onsite)  •  2 hours ago
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Job Description

We are seeking a dynamic and digitally savvy Assistant Group Communications Manager to support the Group's branding, community engagement, volunteer management, and trademark administration initiatives. This role is ideal for a creative and proactive communications professional who combines strong project coordination skills with a passion for community impact, branding, and emerging AI technologies.

Reporting to the Group Communications team, you will play a key role in supporting community engagement programmes and brand management activities, coordinating volunteer initiatives, and enhancing operational efficiency through the effective use of AI tools.

Your Role

  • Plan and execute community engagement programmes, volunteer activities, and corporate events from preparation through post-event evaluation
  • Coordinate with internal stakeholders, NGOs, community partners, vendors, and volunteers to ensure smooth programme delivery
  • Manage volunteer communications, registration, attendance tracking and onsite support
  • Support the development and implementation of branding and communication initiatives to enhance the Group's reputation and community presence
  • Leverage AI tools to enhance content creation, design visualization, workflow efficiency, and communication effectiveness
  • Create and maintain templates of branding materials, event collaterals, and visual assets with a strong design mindset
  • Ensure brand consistency and quality across all communication materials and engagement activities
  • Support trademark administration, including handling, organizing, maintaining, and digitizing trademark documentation with accuracy and confidentiality
  • Monitor project timelines, budgets, and deliverables while providing administrative and operational support across multiple workstreams
  • Identify opportunities to improve processes, enhance employee and volunteer experiences, and maximize the impact of community engagement initiatives

To Succeed in This Role

  • Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Event Management, or related disciplines
  • 3-5 years of relevant experience in communications, branding, event management, CSR/community engagement, employee engagement, or related fields
  • Strong project management and event coordination skills with a proven ability to manage multiple priorities
  • Hands-on experience in organizing events, volunteer programmes, or stakeholder engagement activities
  • Strong design mindset with proficiency in presentation design and visual communication
  • Familiarity with AI tools for content creation, design visualization, and productivity enhancement
  • Excellent problem-solving skills as well as interpersonal, communication, and stakeholder management skills
  • Detail-oriented, self-motivated, and able to work independently in a fast-paced environment
  • Proficiency in Microsoft Office applications and digital collaboration tools
  • Good command of written and spoken English and Chinese

What We're Looking For

  • AI literacy and digital fluency
  • Creative design mindset
  • Strong event management and coordination capabilities
  • Passion for community engagement and volunteerism
  • Ability to balance innovation with hands-on execution

This is an exciting opportunity to contribute to the Group's branding and community engagement agenda while helping the team maximize AI-enabled efficiencies and deliver meaningful impact for our employees, volunteers, and communities.

PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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