Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district.
The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business or leisure traveller. Facilities include the award-winning spa centre Spa & Sport, a fully equipped fitness centre, an outdoor swimming pool, a restaurant and lobby bar as well as eight state-of-the-art meeting rooms including a heritage-listed ballroom seating up to 400 people.
Swissôtel Sydney, part of Accor’s international network, is seeking an experienced assistant manager with Fine Dining experience as Assistant Manager Food & Beverage.
Reporting directly to the Food & Beverage Manager, you will ensure that our guests and clients have a truly memorable experience during dinner services in Ten Stories, with cross over assistance in In Room Dining and Executive Lounge as required.
Responsibilities and duties (but not limited to):
Supervise team members and manage the day-to-day dinner operation of our Food & Beverage outlets
Ensure efficient, hospitable and professional service is provided to all guests and clients
Support the Food & Beverage Management team
Develop and mentoring team members
Oversee daily restaurant operations to ensure smooth and efficient service
Lead, train, and motivate F&B attendant to hotel brand standard
Deliver exceptional customer service and handle guest feedback or complaints professionally
Manage staff rostering and timesheet approval
Monitor inventory levels, order supplies, and control stock costs
Ensure compliance with food safety, hygiene, and workplace health & safety standards
Drive sales and implement strategies to achieve revenue targets
Maintain high standards of presentation, cleanliness, and service quality
Collaborate with kitchen team to ensure menu quality and consistency
Recruit, onboard, and develop team members
Build a positive team culture aligned with company values
About You
The ability to demonstrate and deliver luxury service
Previous experience in Fine Dining and A La Carte service is preferred
Previous experience in Food & Beverage Supervisor and is ready to take the next step into the managerial role
Exceptional communication and organisational skills
Valid Responsible Service of Alcohol (RSA) competency card
Have full time work right in Australia
Accor benefits including wide range of accommodation and dining discounts.
Amazing career growth and opportunity within Accor.
Central CBD location
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
