Universal Orlando Resort

Assistant Manager, Food and Beverage Ordering - Universal Horror Unleashed

Universal Orlando Resort  •  Las Vegas, NV (Onsite)  •  4 hours ago
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Job Description

Supports the daily operations of the Universal Horror Unleashed food and beverage operation. Manages storage and delivery of products, inventory systems, point-of-sale (POS) systems, mobile ordering applications, and guest-facing web pages. Facilitates recipe control changes, manages variances and spoilage, and coordinates new menu roll outs, signage changes, and menu updates. Responsible for improved productivity and efficiency and reducing costs while securing high quality material for all restaurant venues.

JOB RESPONSIBILITIES

  • Supports the daily operations of the Universal Horror Unleashed food and beverage operation. Manages storage and delivery of products, inventory systems, point-of-sale (POS) systems, mobile ordering applications, and guest-facing web pages. Facilitates recipe control changes, manages variances and spoilage, and coordinates new menu roll outs, signage changes, and menu updates. Responsible for improved productivity and efficiency and reducing costs while securing high quality material for all restaurant venues.
  • Manages and verifies current venue stock levels daily and reorders product from the warehouse and/or via direct purchase requisition in S4/HANA in accordance with established par levels. Understands and communicates vendor delivery schedules.
  • Analyzes operational performance, researches product variances, and works with the culinary and operational teams to resolve issues; communicates recipe changes with recipe control; facilitates deadstock depletion plans; coordinates with other venues to share inventory in an effort to minimize spoilage.
  • Analyzes operational performance, researches product variances, and works with the culinary and operational teams to resolve issues; communicates recipe changes with recipe control; facilitates deadstock depletion plans; coordinates with other venues to share inventory in an effort to minimize spoilage.
  • Analyzes data from shipping and delivering processes to find bottlenecks and other issues; evaluates and reports on KPIs; monitors logistics to make sure they run smoothly; maintains supply chain inventory and records.
  • Prioritizes and multi-tasks competing demands from multiple sources simultaneously with limited to no supervision. Tasks include expediting products from the vendors through Sourcing, partnering with the supply chain on deadstock depletion plans, physically moving ingredients between venues to minimize spoilage, researching the root cause of inventory variances, and implementing corrective action plans to resolve all failure points.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

  • Supervises a Non-Exempt team

ADDITIONAL INFORMATION:

  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

  • Must be able to work a flexible and varying schedule based on business demands.
  • Proficient on Point of Sale (POS), purchasing and inventory systems.
  • Extensive knowledge of Excel is required
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Consistent attendance is a Position requirement.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Professional Food Managers certification and Nevada state certifications are required.
  • Must be able to obtain a work card upon employment.

EDUCATION:

  • Associate’s degree is preferred.

EXPERIENCE:

  • 2 – 3 years of food and beverage management experience is required; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.

Universal Horror Unleashed. Here you can.

Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE.

Universal Orlando Resort

About Universal Orlando Resort

For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation… It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.

As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them!

At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!

It’s a big Universe. Where do you fit in?

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Orlando, Florida
Year Founded
Unknown
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