What will I be doing?
As an Assistant Food & Beverage Manager, you will help lead outlet operations while supporting banquet operations when needed. You will assist with daily service execution, Team Member coaching, guest satisfaction, cost control, and revenue initiatives. Specifically, you will be responsible for:
Report directly to the Food & Beverage Manager and act as Manager on Duty for Food & Beverage outlets when required.
Oversee daily operations in the restaurant, Grab & Go, outlet activations, and other Food & Beverage areas as required.
Support banquet functions, meetings, events, and group business in coordination with Banquet leadership when business needs require.
Maintain strong guest service by being present on the floor, resolving concerns promptly, and supporting service recovery.
Assist with recruiting, onboarding, training, coaching, scheduling, and developing Food & Beverage Team Members.
Lead pre-shift meetings and ensure Team Members are informed about menus, promotions, reservations, events, and service expectations.
Ensure consistent service standards, opening and closing procedures, shift handovers, cleanliness, and operational readiness.
Support revenue growth through upselling, menu knowledge, promotions, outlet activations, and guest engagement.
Monitor labour, inventory, ordering, product rotation, waste, supplies, and controllable expenses to support profitability.
Oversee cash handling, point-of-sale procedures, billing accuracy, discounts, voids, and daily closing processes.
Ensure Team Members understand menu items, ingredients, allergens, dietary requests, responsible alcohol service, and hotel information.
Use point-of-sale, reservation, scheduling, inventory, and reporting tools to support accurate communication and decision-making.
Comply with food safety, health and safety, responsible alcohol service, security, fire regulations, and all hotel policies and procedures.
What are we looking for? To successfully fill this role, you should demonstrate the following qualities, skills, and experience:
Minimum 3 years of Food & Beverage supervisory or leadership experience, preferably in hotel restaurant, lounge, Grab & Go, or multi-outlet operations; banquet experience is an asset.
Valid Food Handler Certification and Smart Serve Certification.
Strong leadership, coaching, communication, and conflict resolution skills.
Strong guest service skills with the ability to resolve concerns professionally.
Working knowledge of scheduling, inventory control, labour management, revenue generation, and basic financial controls.
Comfortable using point-of-sale, reservation, scheduling, inventory, reporting, and Microsoft Office tools.
Organized, adaptable, detail-oriented, and able to make decisions in a fast-paced environment.
Post-secondary education in Hospitality Management, Business, or a related field is considered an asset.
Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
This job is posted for an existing vacancy.
Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel's Accessibility for Ontarians with Disabilities (AODA) policy and plan, please contact the hotel at:
Application_Accomodations@hilton.com
Toll Free: 1-844-398-0378
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
