Job Description

Key Responsibilities

1. Revenue Assurance Operations

• Execute daily, weekly, and monthly revenue assurance checks across the order‑to‑cash cycle.
• Validate data used for billing, pricing, discounts, and contract-related activities.
• Perform reconciliation between operational systems, ERP, and financial reports to detect anomalies.
• Monitor and track revenue adjustments, approvals, and non-standard billing requests.

1. Process & Transformation Support

• Participate in process enhancement and standardization initiatives within the Shared Services Center.
• Assist in implementing automation solutions (RPA, workflow tools, Power Automate, macros).
• Identify recurring issues and suggest structured improvement actions using Lean/Six Sigma principles.
• Support documentation of SOPs, process maps, and control checklists.

1. Risk Management & Internal Controls

• Execute internal control activities, ensuring compliance with revenue policies, segregation of duties, and approval matrices.
• Assist in testing key controls for internal & external audits.
• Maintain high-quality process documentation as part of risk and compliance requirements.
• Highlight potential control gaps or revenue risks to the Manager – Revenue Assurance.

1. Data Analysis & Reporting

• Prepare daily/weekly/monthly MIS and dashboards related to revenue checks, exceptions, leakages, and recoveries.
• Perform trend analysis and support root-cause analysis for recurring exceptions.
• Maintain trackers and reports to support management reviews and governance forums.

1. Cross-functional Collaboration

• Work with Commercial, Sales, Operations, and IT to gather accurate data for billing and assurance checks.
• Support communication on process changes and new revenue controls.
• Coordinate with internal auditors and Shared Services Quality teams during assessments.

Required Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, Business, or equivalent(Preferably CA Intermediate/CPA/ICWA)
• 3–4 years of experience in Finance Shared Services, Revenue Assurance, Billing, Order-to-Cash, or Internal Controls.
• Familiarity with ERP systems (SAP / Oracle / MS Dynamics) and Excel/Power BI.
• Basic understanding of internal controls, risk frameworks, and finance transformation concepts.

Key Competencies

• Strong analytical and problem-solving skills
• Process-oriented mindset