Job Description

The Assistant Manager – Facilities Services supports the overall delivery of facilities operations, ensuring high standards in cleanliness, service delivery, and safety. This is a field-based leadership role (approximately 80% field / 20% administrative) requiring a hands-on, adaptable individual who can support operational needs as required.

While this is not a dedicated cleaning role, the successful candidate must be willing and able to step in to support cleaning, service setups (e.g., coffee stations), and general facility operations when needed.

Job Responsibilities

• Support daily facilities operations across trailers, washrooms, lunch areas, and related services
• Provide hands-on operational support as required, including cleaning and service setup
• Supervise, coach, and support frontline employees and supervisors
• Monitor service quality and identify opportunities for continuous improvement
• Utilize systems and tools (including Microsoft Excel) to track performance, supplies, and reporting
• Manage inventory, ordering, and supply levels
• Ensure compliance with all health, safety, and company policies and procedures
• Partner with the Safety Lead to promote and maintain a strong safety culture
• Communicate effectively with a diverse workforce, including employees whose first language may not be English
• Respond to changing operational needs and implement effective solutions in a timely manner
• Support client relationships by ensuring service expectations are consistently met

Qualifications

Education & Experience

• Minimum 1 year of supervisory or management experience
• 3+ years of experience in facilities services or cleaning industry
• Previous hands-on cleaning experience required

Skills & Competencies
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong analytical and detail-oriented skills
• Demonstrated people management and leadership abilities
• Ability to adapt to changing priorities and work effectively under pressure
• Proactive problem-solver who can take initiative
• Effective communication skills in a multicultural work environment
• Knowledge of cleaning equipment, products, and safety standards
• Willingness to be hands-on and support operations when required

Working Conditions
• Primarily field-based role (80% on-site, 20% administrative)
• Physically active position requiring standing, walking, and occasional lifting
• Fast-paced environment requiring flexibility and responsiveness

Education

Minimum 1-2 years experience

About Aramark

What We Offer You

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $58,000.00 - $65,000.00.