Accor

Assistant Manager (Duty Manager - Front Office)

Accor  •  Auckland, NZ (Onsite)  •  2 days ago
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Job Description

Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience. Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation.

Hospitality is a work of heart,
Join us and become a Heartist®.

Mövenpick Hotel Auckland is looking for a talented and a passionate Assistant Manager (Duty Manager) wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.

Your key responsibilities will include but not limited to:

  • Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothly
  • Leading the Front Office team to ensure Mövenpick Service Standards are displayed at all times.
  • Drive up-sells as part of Hotel revenue management culture
  • Ensure AccorHotel's guest loyalty and recognition program is maintained and delivered to it's highest standards.
  • Motivate and empower team members to problem solve and surprised our guests with novelty.

Qualifications

Whilst talent and attitude are our primary requirements, you also have:

  • Previous Front Office experience at a supervisory level
  • Current GM Certificate is essential to be considered for this role
  • Full NZ Drivers Licence
  • Immaculate personal presentation and high level of communication - both written and verbal.
  • Leadership capability
  • Ability to work on a rotating roster over 7 days if required, including weekends, public holidays and morning and night shifts.

Additional Information

Why join Mövenpick Hotel with Accor?

Accor isn't just about developing your career; it's also about helping you enjoy it too. We believe in rewarding your achievements with a range of exciting employee benefits and programs.

Just to name a few:

  • Learn your Way & Typsy - Access to our Accor Academy so you can Earn while you Learn!
  • Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
  • Diverse and inclusive work culture
  • Accor's Parental Leave Scheme
  • Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform
  • Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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