Job Description

The Digital Product & Insights Analyst plays a critical role in driving the success of Manulife's digital ecosystem by combining product ownership, business analysis, and data-driven decision making. This role will partner closely with Business Owners, Technology teams to identify opportunities, optimize digital experience, monitor business outcomes, and ensure digital investments deliver measurable value.

Position Responsibilities:

• Product Ownership and Business Partnership

• Digital Analytics and Performance Monitoring

• Business Value Realization

• Governance and Strategic Reporting

Required Qualifications:

• 3 - 5 years of experience in Product Management, Business Analysis, Digital Transformation, Digital Product, Data Analytics, or related fields

• Experience with digital adoption and customer engagement analytics

• Knowledge with digital ecosystems, SQL, PBI, or advanced data analytics

• Bachelor's degree in Business Administration, Information Technology, Business Intelligence, Data Analytics, or related disciplines.

Preferred Qualifications:

• Insurance or Finance industry experience

• Product Owner certification (CSPO, PSPO, Agile Product Owner)

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Hybrid