Job Description

ABOUT US

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.

- FULL TIME

The Assistant Manager - Day will support the overall operations of the organization by assisting the General Manager in daily tasks, overseeing staff, and ensuring excellent customer service. This role will be responsible for managing schedules, handling customer inquiries, and ensuring that operations run smoothly during day shifts.

RESPONSIBILITIES

• Assist the Director in daily operations and oversee staff during day shifts
• Manage schedules and ensure adequate staffing levels
• Resolve customer inquiries and issues in a professional and timely manner
• Train and develop team members to provide exceptional customer service
• Ensure compliance with company policies and procedures
• Monitor inventory levels and assist in ordering supplies as needed
• Collaborate with the management team to drive sales and meet operational goals
• Maintain a clean and organized work environment
• Handle any other duties as assigned to support the overall success of the organization

REQUIREMENTS

• Proven experience in a leadership or supervisory role
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Excellent problem-solving abilities
• Knowledge of customer service principles and practices
• Familiarity with basic financial principles
• Flexibility to work varying shifts, including weekends and holidays

Equal Employment Opportunity:

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.