End to end ownership of critical new processes and automation of regulatory reporting to the product/process
Responsible for corporate operations related to working capital products
Processes and end to end testing and implementation of same and improve current set up to enhance business offering
Provide excellent front-to-back support in terms of processing activities across account opening, production, reconciliation, client services, process improvements etc.by proactively revisiting process flows, client services/day-to-day issue resolutions, etc.
Regulatory and product environments are dynamic and ever-changing; the incumbent is expected to keep him/herself updated on the latest changes and ensure last mile deployments/practices on the shop floor through updated SOPs, Risk, Controls etc.
Manages client queries, ensures timely execution of service requests, and acts as a liaison between internal teams and external clients
Bridging gaps between IT and operations to ensure smooth implementation of tech projects including ad hoc regulatory projects
Emphasize communication, client satisfaction, and documentation, making the key touchpoint for service delivery
Ensure timely regulatory reporting and accuracy for the desk
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
