Job Description

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success.

Most of your time will be spent driving impact through:

Key Responsibilities

• To analyze data and internal operations flow to provide accurate commercial-related reports for internal and external use.
• Manage and ensure high quality of content, presentations, and communications issued to customers, including but not limited to SLA reports, Monthly Business Reviews (MBRs), business performance updates, and other commercial reports.
• To review internal systems and processes for the development of automation and reporting solutions to support daily operational and commercial analysis, including tracking and reporting for SLA performance, rejection records, re-planned MAWBs, and other key operational metrics.
• Analyze load factor performance and utilization trends to identify opportunities for capacity optimization and support commercial decision-making.
• Support route planning and commercial evaluation for new sectors and network expansion opportunities, including exports from JHB, PEN, and other stations.
• Develop, maintain, and enhance dashboards and reporting tools for monitoring and optimization of business performance, including but not limited to rejection rate, load factor, parcel profile, service performance and other operational KPIs.
• Support the implementation and monitoring of sales excellence initiatives
• Develop and support project plans, timelines, and budgets to ensure successful execution of commercial and operational initiatives.
• Ensure that project outcomes meet quality standards and align with business objectives.
• Coordinate cross-functional stakeholders to support the execution of commercial, operational, and process improvement initiatives.
• Conduct project post-mortems and performance reviews to identify lessons learned, operational efficiencies, and opportunities for continuous improvement.
• Maintain data integrity, reporting accuracy, and governance standards across all commercial performance, reporting, and sales excellence activities.

Requirements

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong stakeholder management
• Critical thinking to move with intent and urgency
• Requirement gathering and understanding business needs
• Clear communication and articulation
• Commercial operational knowledge
• Customer focused mindset
• Excellent data analytics, excel expertise

EXPERIENCE

• Project management experience - preferable to have worked in an commercial
• Minimum 5+ years experience working in Commercial department
• Ideally experience in SEA region
• Preferable but not essential operational/ logistics / E-commerce experience

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Benefits

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!