DKSH

Assistant Manager Commercial Excellence

DKSH  •  Ho Chi Minh City, VN (Onsite)  •  20 days ago
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Job Description


Responsible for implementing and overseeing strategies, processes, and tools to enhance the productivity of the sales team, while also participating in data analytics and automation projects.

General Responsibilities

  • Analyze data from the CRM system, applying statistical techniques to produce reports; transform data into actionable insights to support business operations.
  • Manage the use of the Customer Relationship Management (CRM) system to track interactions with existing and potential customers; oversee customer data management, segmentation, and go-to-market approach.
  • Ensure the accurate and timely calculation of sales incentive and bonus payouts for the sales force.
  • Collaborate closely with sales teams to understand business needs, customize solutions to improve effectiveness; implement and monitor plans and initiatives to enhance sales force productivity.
  • Conduct comprehensive evaluations of sales force performance; identify key gaps and development needs, and propose appropriate improvement solutions.Improve data flows between systems, ensuring data consistency, accuracy, and timeliness.

Functional Skills and Knowledge

  • Proficient in reporting and analytics tools, including advanced MS Excel, Power BI, and SQL; knowledge of Python is an advantage.
  • Able to propose and implement technical solutions effectively.
  • Fluent in English for communication with stakeholders.
  • Strong teamwork and collaboration skills; proactive with a growth-oriented mindset.
  • Experience in data analysis within market research or customer service/contact center environments is a plus.

Education


Bachelor’s degree in Business Administration, Information Systems, or related disciplines.
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DKSH

About DKSH

About DKSH

DKSH’s purpose is to enrich people’s lives. For 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 28,000 specialists and produced net sales of CHF 11.1 billion in 2024.

Why it's great to work with us

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!

Learn more about working at DKSH: https://bit.ly/dksh-careers

View jobs now: https://bit.ly/dksh-jobs

*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc.), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Zurich, CH
Year Founded
Unknown
Website
dksh.com
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