Job Description

A. PRIMARY Purpose (Why does this job exists)

To meet the AMC & Service operations requirements in HVAC Field experience.

B. primary DUTIES

1. To Render service support for HVAC AMC and Warranty customers and satisfying their needs
2. Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical
3. Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction
4. Attaining Appreciation letters towards customer satisfaction
5. Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad
6. Implementing Predictive analysis and new service
7. Timely LNM execution for revenue generation
8. Monitor and groom team working through associates/third party
9. Has to be a self-motivated person and should take initiatives
10. Achieving customer satisfaction by improving RT/TAT& PM adherence
11. Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M
12. Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers
13. Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites

C. Education, Technical Skills, knowledge and experience

1. B.E. / B.Tech. / Diploma (Engineering)
2. 8+ Min experience in HVAC&R industry with service profile
3. Knowledge & Hands on experience in Screw, Centrifugal chillers
4. Knowledge of Electrical
5. Good communication and Presentation Skills
6. Knowledge of MS-Office
7. Skill to manage the team of Engineers /Technicians