About This Position
The Building & Grounds Assistant Manager supports the operational leadership of custodial activities across assigned facilities. Under general direction, this position ensures continuity of daily operations, coordinates staff and resources, and maintains service standards aligned with departmental goals. This role enhances service delivery through process improvements and quality assurance, development of standard operating procedures, and implementation of consistent training practices. The Assistant Manager optimizes staffing schedules and resource allocation to meet evolving operational needs while ensuring high-quality service standards. Strong leadership, communication and customer service skills are essential, as the position collaborates closely with facility stakeholders and departmental leadership to maintain safe, clean, and well-functioning environments.
Under general direction, this position provides operational leadership and management support for Building & Grounds services, ensuring continuity of operations, coordination of staff and resources, and alignment with departmental goals and service standards.
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling and recommendation for dismissal (when delegated).
If assigned to operate vehicles, must possess the appropriate Texas Driver's License for those vehicles.
Preferred Qualifications:
Experience supervising custodial or building services teams across multiple facilities, including coaching, performance management, and conflict resolution.
Demonstrated ability to streamline operations through process improvement, SOP development, and standardized training.
Experience optimizing staffing schedules and resource allocation to meet service and operational demands.
Strong customer service and communication skills with the ability to collaborate effectively with facility stakeholders and department leadership.
Ability to travel to more than one work location.
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed All application steps, including attachments and submission, must be fully completed before that time.
We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.
Days and Hours:
Monday through Friday; 6:00 a.m. to 2:30 p.m.
Hours may vary based on departmental needs and initiatives. Some evening, weekend, and holiday work may be required. This is a non-exempt level position.
Work Location: TBD
Salary Range: $57,720.00 to $70,720.00
This position may require an assessment.
A resume and cover letter are required for consideration.
Important Application Information – City of Austin
The City of Austin employment application is an official document. Incomplete applications will not be considered. A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.
Application Requirements:
List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions.
Do not use statements such as “see resume” or “see LinkedIn profile.”
Resumes will not substitute for a complete application and will not be used to determine qualifications or salary.
A resume and cover letter is required and should describe your interest in the position and highlight relevant experience.
All responses to supplemental questions must be supported by information in your application.
No changes will be accepted after the job posting closes.
If you are Selected as a Top Candidate:
We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees).
Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran’s preference) may be requested directly from the issuing institution or accrediting authority.
Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body. Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications. A formal and official verification process will be required before the offer extension step if you are selected for the offer.
Driving Requirement (if applicable):
This position may require a valid Texas Class C Driver’s License or the ability to obtain one by your hire date.
External new hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).
Travel:
If the position requires travel, you must meet City of Austin's Driver Record Evaluation (DRE) requisitestandards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.
Essential/Critical Employee Designation:
Some positions are designated as Critical or Essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.
Work Conditions:
Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments.
A skills assessment may be required as part of the hiring process.
Veteran Preference:
Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.
Internal Candidates – Good Standing Policy.
Background Check:
A criminal background check may be required, depending on the responsibilities of the position.
Make a Difference Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces Work in innovative and sustainable environments that foster collaboration and inspiration.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees. The City Manager, appointed by the City Council, is responsible to the Council for the management of City employees, and for the administration of all City affairs.
To achieve the vision of making Austin the most livable city in the country, Austin’s city government’s mission is to be the best-managed city in the country. The City continues to advance its best-managed mission through transparent business practices, excellence in public service, innovative leadership, and the provision of reliable, safe, efficient, and above-national-standards services.
The Austin metro area population exceeds 2 million. Geographically, Austin consists of approximately 326 square miles.
Austin is nationally recognized as a great place to live, in part due to its diverse population and its promotion of a year-round outdoor, active lifestyle. Austin’s quality of life has become its biggest economic development engine, and the City’s diverse demographic structure supports and enriches it. Austin is fortunate to offer a broad range of educational opportunities, including six universities, a robust community college system, and numerous other institutions of higher education.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
