Unison Group

Assistant Manager (Alexandra)

Unison Group  •  Singapore, SG (Onsite)  •  1 hour ago
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Job Description

Looking for an experienced and hands-on professional to oversee End User Computing (EUC) operations and ensure effective service delivery.

Key Responsibilities

  • Oversee day-to-day EUC operations, including helpdesk support, device provisioning, asset management, software deployment and user access management.
  • Monitor service performance, ticket queues, SLAs and KPIs to ensure agreed service standards are met.
  • Coordinate and supervise contracted teams and vendors to ensure delivery according to agreed requirements.
  • Follow up on service issues, implement corrective actions and escalate matters where necessary.
  • Prepare performance reports and support operational improvements.

Requirements

  • Minimum 5 years of relevant experience in End User Computing.
  • Strong project management and operational coordination skills.
  • Good understanding of public sector environment and processes.
  • Strong follow-through with the ability to manage multiple deadlines.
  • Able to hold vendors accountable to contractual obligations.
  • A good team player who is also able to work independently.

Duration/Working hours:

1 year contract (Immediate)

42 hours per week

** We regret to inform only shortlisted candidates will be notifed.

Unison Group

About Unison Group

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.

Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.

We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.

Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
2012
Website
com.sg
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